Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyundai of Cool Springs
Franklin, TN
1,445 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,445 Reviews of Hyundai of Cool Springs
April 01, 2022
Working with this dealership was a pleasure. Joe was great, he helped me with getting the car I wanted with the features I requested. He has also be there when I have had any questions that I h Joe was great, he helped me with getting the car I wanted with the features I requested. He has also be there when I have had any questions that I have had regarding the technology of of the car and how certain things work. The experience with this dealership was great. More
by mimi53.dm
Employees Worked With
Joe Macke
March 09, 2022
Mechanics seem capable, but in the last 6 months two of my cars have spent 32 days in the dealers shop. First 14 days for one car, $700 and nothing fixed. Second 18 days for another car, $620 to replace tw my cars have spent 32 days in the dealers shop. First 14 days for one car, $700 and nothing fixed. Second 18 days for another car, $620 to replace two radiator hoses. Had to rent alternative transportation at $40/day for both visits. I can no longer afford to keep driving my 3 Hyundai Sonatas. More
by Troy Ward
Employees Worked With
James Falcone
March 08, 2022
This is my third car from Hyundai of cool springs. I highly recommend their team. Joe did a great job and is the kind of sales person you really hope for. Honest and to the point, I’ll be back for my I highly recommend their team. Joe did a great job and is the kind of sales person you really hope for. Honest and to the point, I’ll be back for my next car! More
by William.m
Employees Worked With
Mark Salvino, Craig Francis, Joe Macke, Eddie Fagan, Peyton Williams
February 08, 2022
Got a recall serviced on a trunk latch. The team was nice and quick to get the job done. They even topped of my fluids which was kind of them. Overall it was a great experience. and quick to get the job done. They even topped of my fluids which was kind of them. Overall it was a great experience. More
by stamps421
Employees Worked With
Mike Pierce
January 23, 2022
Joe was just amazing to work with! He found us exactly what we wanted and made the process easy and stress free! I would give him 10 stars if I could! Highly recommend! what we wanted and made the process easy and stress free! I would give him 10 stars if I could! Highly recommend! More
by Dawn Hasz
Employees Worked With
Joe Macke
January 21, 2022
Mr Falcone is very helpful and always pleasant. He goes Mr Falcone is very helpful and always pleasant. He goes the extra mile to make sure the customer is happy. Mr Falcone is very helpful and always pleasant. He goes the extra mile to make sure the customer is happy. More
by Tucker
Employees Worked With
James Falcone
January 02, 2022
The most amazing dealership for 10 Yrs of sales & service thanks to Kim for all his follow through over the years whenever I reached out. Their service is so amazing after moving I drive from Fl to Tn for al thanks to Kim for all his follow through over the years whenever I reached out. Their service is so amazing after moving I drive from Fl to Tn for all my service for the last 5 Yrs because they are worth it!!!! Jesus bless this dealership and Kim as well as the other sales and service team members and the owner that keeps it running well! Lisamarie Reedman More
by Lisamarie7744
Employees Worked With
Mark Salvino, Kim Duncan, Carl Helm
December 05, 2021
I am so pleased with my experience at Cool Springs Hyundai. Kim spoke with my husband about what I was looking for and he was ready to help me the minute I walked in. From start to finish, Kim, the sa Hyundai. Kim spoke with my husband about what I was looking for and he was ready to help me the minute I walked in. From start to finish, Kim, the sales manager and the rest of the staff were great. It was a stress free experience from start to finish! More
by bethdean11
Employees Worked With
Kim Duncan
