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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

August 21, 2021

Ordinarily I would rather drive screws into my toenails than go through the process of buying a car, but Darnesha made it very pleasurable! Not high pressure at all. She made us feel like family. We came More

by Rlaubershimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore
Aug 24, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

August 21, 2021

Joe was very easy to talk to and very helpful, he provided the most no pressure-positive car buying experiences we’ve ever had; definitely worth the drive from out of state to buy from More

by M.Greg.Hicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Aug 24, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 19, 2021

It was a good experience. Kim was a cool guy. The billing department guy was kinda a weirdo, but whatever. I cant remember his name. More

by Idkdude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Duncan
Aug 24, 2021 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

August 18, 2021

Everyone we worked with at Cool Springs Hyundai was fantastic. No pressure sales, tons of information. Everyone really worked to find the right car for us. More

by korycrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Vallecillo, Brian Jenkins
Aug 24, 2021 -

Hyundai of Cool Springs responded

Hi, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 18, 2021

Very friendly staff. Darnésha was very kind and helpful as I made my first ever car purchase. More

by nonozach31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Darnesha Moore
Aug 24, 2021 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Safe travels!

August 18, 2021

Joe is the man! I wanted to know if the Santa Cruz was in stock and he pulled the keys on the only one for me until I got there. He obviously loves his job! Very friendly and made me feel very welcome and im More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Aug 24, 2021 -

Hyundai of Cool Springs responded

Hi Brad, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 14, 2021

This is the third vehicle we’ve bought from Hyundai of Cool Springs and Kim Duncan. Effortless process. Friendly folks. No hard sell. Great dealership. More

by JEFF8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad in finance. , Kim Duncan
Aug 17, 2021 -

Hyundai of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Hyundai of Cool Springs!

August 14, 2021

My experience with Brian was wonderful! He’s incredibly patient and doesn’t pressure in any way. He genuinely wants to help you get the best fit vehicle for you, and I highly recommend working with him! Fr More

by David Bangean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Helm - 5 stars!, Mark Salvino, Brian Jenkins
Aug 17, 2021 -

Hyundai of Cool Springs responded

Hi David, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Hyundai of Cool Springs!

August 10, 2021

This was a great experience! We really appreciated all of the help: showing us around, answering our questions, and resolving our concerns. Darnesha and team went above and beyond for us. Can’t say than More

by chris.mcc2u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore, Jay Vallecillo
Aug 13, 2021 -

Hyundai of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 10, 2021

Jay was fantastic. Made process very easy and enjoyable. Mark Salvino was great to work with also. Everyone one at dealership were great!! Hyundai of Cool Springs ROCKS!! More

by Dbgmc05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Jay Vallecillo
Aug 13, 2021 -

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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