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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

September 02, 2021

Genesis of Cool springs was great! Everyone was very friendly from the moment we walked in the door. Hannah, our salesperson, was awesome! She communicated with us throughout the whole process and took More

by KathyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Puckett, Mark Salvino
Sep 04, 2021 -

Hyundai of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 28, 2021

Joe was amazing! He went above and beyond to help us find a car that I was happy with to buy right then and drive home! More

by Bobbi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Aug 31, 2021 -

Hyundai of Cool Springs responded

Hi Bobbi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 28, 2021

Fast and fantastic service! Didn’t think I’d buy a car walking in but the deal was so great I couldn’t resist. Would definitely recommend this dealer. More

by isaac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Darnesha Moore
Aug 31, 2021 -

Hyundai of Cool Springs responded

Hi Isaac. We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Hyundai of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. Thanks again for the recommendation, and have an amazing day!

August 27, 2021

Very pleasant and efficient. Buying a car can be stressful, so it's helpful to work with nice folks. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Hannah Puckett
Aug 31, 2021 -

Hyundai of Cool Springs responded

Hi Scott, we're thrilled to hear about your wonderful experience with us. Here at Hyundai of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

August 26, 2021

We moved here from abroad and this is our first car purchase in the country and Darnesha couldn't have made it any easier as its a very different process from back home. she found us the right car in t More

by davidgreenway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore, Carl Helm
Aug 27, 2021 -

Hyundai of Cool Springs responded

Hi, it really means a lot to us that you took the time to write such a positive review about Hyundai of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 26, 2021

An incredible experience! Very grateful that this was where I went for the first time buying my own car. Everyone was nice and so helpful. More

by Jcsimon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Puckett, Darnesha Moore
Aug 27, 2021 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 25, 2021

Craig was extremely helpful and there was no haggling. They gave us the best price for the vehicle and our trade in. Was the fastest time I have ever had buying a new car. More

by shrp_mchl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Craig Francis
Aug 27, 2021 -

Hyundai of Cool Springs responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 25, 2021

In the past buying a new car was a nightmare. Zack is truly one of a kind. Not only was he knowledgeable but he put my welfare first to help me find just the right car for my needs. Even after the sale More

by izcruiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Tilley
Aug 27, 2021 -

Hyundai of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 23, 2021

Come see Joe at Hyundai in cool springs. Great customer service and an all around awesome guy to do business with. Greatly recommend giving him a call. More

by mattbaker2281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Aug 24, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Hyundai of Cool Springs! Please don't hesitate to reach out to us if there's anything more we can do!

August 22, 2021

I have never been to a dealer where you’re in and out within 4 hours… Brian Jenkins and Mark Salvino made this a reality! More

by tishvance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Brian Jenkins
Aug 24, 2021 -

Hyundai of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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