Hyundai of Ft. Myers - Service Center

Aly Napoleon was the gentleman that took care of my wife's tucson when the light stop working. He was able to find the fuse was bad and got it all taken care of for her. Thank you Aly wife's tucson when the light stop working. He was able to find the fuse was bad and got it all taken care of for her. Thank you Aly More

Took 45 minutes to get checked in. The rest was fine. Hire more people Done The rest was fine. Hire more people Done More

I have a hard time understanding why dealerships like yours make the service advisers nothing more than salespeople. I had a situation where I had a warranty that I purchased from the dealership. The ser yours make the service advisers nothing more than salespeople. I had a situation where I had a warranty that I purchased from the dealership. The service adviser was incapable of filing a claim that I had to tell him what to do after calling the warranty company myself that he claimed he spent all day trying to reach. He could have given a rats xxx to how inconvenient it was to me. Put no effort into getting the warranty company to pay. Made me put on a credit card repair that was clearly covered. Again by a warranty that I purchased at the same dealership. But now I have to keep my fingers crossed that the dealership will honor crediting my credit card when the dealership gets paid from the warranty company. WHAT??! Exactly. I am so stressed with the entire ordeal. I will never, ever, pay a dime for service here again. However, I will force them to uphold the warranty obligation. Even if it means legal litigation. More

Waited the waiting room with no communication of status. A part was needed to be ordered but no details given to me on timing and how I will know when the part is in. A part was needed to be ordered but no details given to me on timing and how I will know when the part is in. More

Polite. Attentive.patient! Thorough!everything was explained.was escorted out to my vehicle. Thank you Attentive.patient! Thorough!everything was explained.was escorted out to my vehicle. Thank you More

I love the video that you do with the car maintenance and this time I got out in less than two hours for a oil, change filter and tire rotation, and maintenance checks this time I got out in less than two hours for a oil, change filter and tire rotation, and maintenance checks More

They took my car in promptly. Texting communication did not relay and I had to wait longer for extra work to be completed. Aly was helpful when checking out. Texting communication did not relay and I had to wait longer for extra work to be completed. Aly was helpful when checking out. More

Rancel the service advisor was great! From the check in time until the car was ready the communication was great ,as it was the shuttle service provided by Jeff. From the check in time until the car was ready the communication was great ,as it was the shuttle service provided by Jeff. More

Peter is very helpful… Friendly… and went way out of his way to make me happy… Thanks way to make me happy… Thanks More

I have been buying and leasing cars from this dealership for a decade. Every experience has.been worthwhile. They are always fair and the last two times I was able to complete the transaction in 3 hours. for a decade. Every experience has.been worthwhile. They are always fair and the last two times I was able to complete the transaction in 3 hours. I will be back when I need my next car. More