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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,675 Reviews
Call Service Center (239) 277-1222

2,675 Reviews of Hyundai of Ft. Myers - Service Center

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March 20, 2025

The wait time to check your car in and have service completed is unacceptable. I didn't work with the below people so my ratings are not accurate. More

by SHORTY9194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
3.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 18, 2025

Service advisor was very nice, unfortunately my car wasn't repaired for what I needed More

by cjsyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
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Mar 21, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 18, 2025

I was very pleased with both my service rep as well as the parts person. A nice change from my last visit a yr. ago. More

by GLENNSIEBERT46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Hyundai of Fort Myers responded

Glenn, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 17, 2025

The dealership took care of me. But I had to return three times after my oil plug kept leaking. Dealership gave me a loaner car for a week and a half until the oil pan could be repl More

by David Ylitalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Karrels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team, David. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

March 17, 2025

Took a long time. Not very organized when I dropped off Vehicle. All Chairs full in lounge. More

by mitchelleveland59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in particular.
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Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

March 17, 2025

Leo was professional, friendly and everything went well. I was the first person there and was out in an hour which I greatly appreciated. More

by CAPTVENA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

March 16, 2025

Great service, advisor was generous and knowledgable about warranty and maintenance. Gave me good advice More

by Karen and Lfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rancel
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Mar 17, 2025 -

Hyundai of Fort Myers responded

Karen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Rancel and our team know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

March 16, 2025

Friendly and quick. Finished earlier than expected. Checking in and out real quick.will use again More

by wjknj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

March 16, 2025

EXCELLENT SERVICE! !!!!! My service manager was Leo, and he was friendly, professional and just flat out perfect. More

by douglasmolloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo O
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Mar 17, 2025 -

Hyundai of Fort Myers responded

Douglas, Thank you for taking the time to share your thoughts on working with Leo and our service team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

March 16, 2025

Poor customer communication. Received text on Wed about service done on Mon. Over priced & understaffed. More

by BOBNOVANDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cancel in service.
Report | Print
Mar 20, 2025 -

Hyundai of Fort Myers responded

Bob, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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