Hyundai of Ft. Myers - Service Center

El servicio excelente, la atención al cliente es súper rápida y efectiva. Me agrada llegar a este Hyundai of Fort Myers rápida y efectiva. Me agrada llegar a este Hyundai of Fort Myers More

No one at the dealership would answer the phone for four days. Finally called roadside Hyundai assistance to get an appointment to get car fixed Friday Sat Sun Mon. Service department. Other than that eve days. Finally called roadside Hyundai assistance to get an appointment to get car fixed Friday Sat Sun Mon. Service department. Other than that everything was good. More

Brought in my car for oil change and alignment. Told the guy I just had 4 new tires put on and need the alignment. They did a tire rotation and charged for it. Told the guy I just had 4 new tires put on and need the alignment. They did a tire rotation and charged for it. More

I commend the service staff very highly True professionals. I will have all my service needs. Done at Hyundai of Fort Myers. I am totally satisfied, first class excellent service. Mahalo to all professionals. I will have all my service needs. Done at Hyundai of Fort Myers. I am totally satisfied, first class excellent service. Mahalo to all the staff Aloha. More

Never contacted me letting me know the vehicle is ready. The link show the progress of the work did not work correctly. I did not pick up my vehicle to the following day when I showed up to the dealership. The link show the progress of the work did not work correctly. I did not pick up my vehicle to the following day when I showed up to the dealership. Communication is just horrible. mind you that I dropped off the vehicle for an oil change. More

My car sat from mid day Friday until mid day Monday before anyone started working on it. I am pleased with the repairs, but customer service was very poor. before anyone started working on it. I am pleased with the repairs, but customer service was very poor. More

It was an unpleasant experience beginning at check in. The Uber experience was headache inducing. The actual service on the car seems fine, though. The Uber experience was headache inducing. The actual service on the car seems fine, though. More

The good news is the final outcome was good in that service was completed, I had an appt, on the 7th, and the car was ready mid day on the 10th. I waited all afternoon on the 7th, only to be told they service was completed, I had an appt, on the 7th, and the car was ready mid day on the 10th. I waited all afternoon on the 7th, only to be told they hadn't started it, but I would be ready the next day, After making a fuss, they gave me a loaner car, but that was not offered without me expressing my displeasure. I never heard from them the next day, but I called early on the 10th and was told they were working on my car. Ironically I received an email on the 10th tekking me I had missed my appointment, which I clearly did not. I am pleased with the work they did. However, if you have too many appointments scheduled for the same day, call the customer and change their appointment. More

They kept me informed both eletronically and since I stayed in the waitroom in person stayed in the waitroom in person More

Pretty sure my tire rotation was not done which was to included in my included Hyundai Maintenance Appointment included in my included Hyundai Maintenance Appointment More