Hyundai of Ft. Myers - Service Center

Quick service. Everything explained about service to be done. Comfortable waiting area. Text providing updates on service was helpful. Everything explained about service to be done. Comfortable waiting area. Text providing updates on service was helpful. More

Completely lacking in the service dept. second time out of 3 that they were understaffed causing major delays and nobody bothered to call and advise that they were running an hour behind ch second time out of 3 that they were understaffed causing major delays and nobody bothered to call and advise that they were running an hour behind checking cars in for service. I waited an hour after my appointment time before I was even checked in! My appointment was at 11, not checked in until noon and they have up to 2 hours to complete the work so I waited over 3 hours. I had to pay for my own Uber to go get lunch. Totally unacceptable. More

The car has been at the service center for a month. The service adviser never returns calls. Worst service experience of my life. The service adviser never returns calls. Worst service experience of my life. More

Very efficient, advisor provided a great deal of information about to what was going to be serviced on my car the day of my appt. I appreciate this goo service! information about to what was going to be serviced on my car the day of my appt. I appreciate this goo service! More

Rancel was very polite, knowledgeable, and helper. The service was timely. The cabin was left clean. The service was timely. The cabin was left clean. More

Service advisor Aly Napoleon is exceptional. An outstanding ambassador for Ft Myers Hyundai. He takes care of my needs like I was family. He is the reason I choose Ft Myers Hyundai for my serv An outstanding ambassador for Ft Myers Hyundai. He takes care of my needs like I was family. He is the reason I choose Ft Myers Hyundai for my service needs. More

Everyone was very professional and answered my questions. Very happy that they text video of what they are doing in the car. Very happy that they text video of what they are doing in the car. More

Service writer, Mike, completely committed to resolving my issue. I've had an unacceptable noise at low throttle for months. He and the mechanic seemed to have found it. Haven't heard it since. my issue. I've had an unacceptable noise at low throttle for months. He and the mechanic seemed to have found it. Haven't heard it since. More

Aly great as a greeter and service contact. Service as well. Car works like newz Service as well. Car works like newz More

I had to come back because the under carriage was not properly attached after an oil change. They were able to reattach without me waiting 2 hours. It was great and I so appreciate them fixing so fast. properly attached after an oil change. They were able to reattach without me waiting 2 hours. It was great and I so appreciate them fixing so fast. More