Hyundai of New Port Richey

They went way out of their way to make the process as smooth as possible. smooth as possible. More

PLEASE BE CAREFUL. .. On Saturday September 6th 2025, my cousin and I went to New Port Richey Hyundai dealership willing to get a car for me. Bill F. Was the one help .. On Saturday September 6th 2025, my cousin and I went to New Port Richey Hyundai dealership willing to get a car for me. Bill F. Was the one helping us around. When we sat down to talk about price, Warren B. Was involved. I did trade in my car and get Sonata 2025. I agreed for the PRICE AT THE DOOR of $22,500. Steve Ledesma was the one who did finance part. I agreed for tire/wheel package ($58 per year I've been told), GAP package and insurance that covers all repairing. GAP was $1500. So my monthly payment increased from $420 to $520. I've been told I don't have to make any payment for 45 days (wasn't mentioned that the interest starts with day 1!). Around 43days after I did my first payment of $520. I decided with my family to pay it off right away to avoid $7,200 of interest. I removed GAP and the insurance as well. October 27th a payment of $22,000 was made. Steve Ledesma asked me it i want to pay $1500 GAP and the receiver a check, I didnt want it because why pay and the n wait several weeks to get that money back. He told me to wait around 60days to see those packages removed from account. In December there was payment made of $5000. My account was showing that for some reason I owe over $2800. I went to see Steve Ledesma again in January saying to wait. I signed document authorizing him to check what's going on. He said he'll get back to me within 3 days. He never did. I went to see him again week later. He said he couldn't do it, they didnt let him and they contacted me without answer. No one contacted me! I went again to Steve Ledesma to finally end this circus in April. I asked why I there so much money I have to pay (over $2800)? He started doing calculations, deducted everything and he said that according to those I bought a car for $24000!?! I couldn't believe it! In matter to do pay off I had to pay tire/wheel package. All of the sudden it was $680 total (being told $58 per year, 58x6=348). Also he said I had to pay taxes over $300! I agreed for a price of $22500 AT THE DOOR (so everything should be included). I was very upset and tired of the situation saying its ridiculous, Steve Ledesma laughed and asked what's ridiculous? I just wanted to leave that place so I paid for now $1800 with some, and he did some bonus deducted of $1000. It is still on my account that I need to pay that $1000. I have my account looking into whole case right now and next step is to contact BBB. I know its very long review, but its honest, true one. Please be aware of your numbers before signing anything! More

My husband and I were in the market for a reliable, good-quality used vehicle for our son, and as many parents know, that can sometimes feel overwhelming. We wanted something safe, dependable, and reas good-quality used vehicle for our son, and as many parents know, that can sometimes feel overwhelming. We wanted something safe, dependable, and reasonably priced—without the stress that often comes with car shopping. Yesterday, we visited Hyundai of New Port Richey, and from the moment we arrived, the experience was refreshingly smooth. Jack assisted us throughout the process, and he truly made all the difference. He was knowledgeable, patient, and respectful of our time, taking the time to understand exactly what we were looking for and guiding us toward options that fit our needs. There was no pressure, no unnecessary back-and-forth, and no confusing sales tactics—just straightforward communication and excellent customer service. Overall, this was one of the easiest and most pleasant car-buying experiences we’ve had. If you’re looking for a dealership that values your time, provides outstanding customer service, and offers quality vehicles, I highly recommend Hyundai of New Port Richey. Do yourself a favor and check them out—you won’t be disappointed. More

Super friendly, helpful & knowledgeable! Great financing options. So glad we went there. See Jack Calcut, nicest guy ever! Great financing options. So glad we went there. See Jack Calcut, nicest guy ever! More

The experience was awesome and would recommend to a friend to come here it was nice friend to come here it was nice More

I had the pleasure of meeting and working with Javan Aldridge to purchase my car. He is kind, personable, and honest. He took the time to answer all my questions clearly and made sure everything was str Aldridge to purchase my car. He is kind, personable, and honest. He took the time to answer all my questions clearly and made sure everything was straightforward and transparent. The entire experience was smooth from start to finish, and I truly appreciated his professionalism. I would absolutely recommend Javan to anyone looking for an stress-free car buying experience. 10/10 experience. More

Garland was great, he sold us two cars, he answered all our questions and handled all our negotiations with grace! he was amazing and I highly recommend him! our questions and handled all our negotiations with grace! he was amazing and I highly recommend him! More

Made the car purchasing process super easy with no additional crazy hidden fees! They handled the process really well and I would for sure buy a car here again! additional crazy hidden fees! They handled the process really well and I would for sure buy a car here again! More

I just bought a 2026 Hyundai Palisade. Levi Brown was my salesman and, as usual, he did a great job. I bought my Tucson from him three years ago, and with my new Palisade he was again givi Levi Brown was my salesman and, as usual, he did a great job. I bought my Tucson from him three years ago, and with my new Palisade he was again giving me excellent service. No high pressure sales techniques, he just listened to what I wanted and he showed me the cars and options that I was looking for. When it was time to take delivery of the car, Levi, at 8pm, sat in the car with me for over 30 min and explained to me the various controls and operating systems on the car, answering me and my wife's questions. If you're looking for a great car and excellent salesman go to Hyundai of NPR and ask for Levi Brown! More

Fast and friendly service during the car buying process, and would recommend to friends and family. and would recommend to friends and family. More