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Hyundai of North Charleston
North Charleston, SC
736 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful May 08, 2024
I was greeted by Percy at the dealership for service on my 2024 Tucson. Hewas very informative about the progress of my service and very polite. I would definitely want him to take care of me next time I n my 2024 Tucson. Hewas very informative about the progress of my service and very polite. I would definitely want him to take care of me next time I need to have service. More
by Rosie
Employees Worked With
Percy
May 08, 2024
This was by far the best service experience I've had since buying my car & using the Hyundai of North Charleston for my service visits. Drop off was smooth, my vehicle was serviced quickly, reminde since buying my car & using the Hyundai of North Charleston for my service visits. Drop off was smooth, my vehicle was serviced quickly, reminder sticker was placed inside on windshield, Percy communicated effectively the entire duration of my visit. Thanks for making my service visit so pleasant! More
by Ally M.
Employees Worked With
Percy White
May 08, 2024
I’ve been working with Percy at the Hyundai of North Charleston for about 2 years. Each visit has been an excellent visit. He’s prompt, knowledgeable, and always carry a positive attitude. I love how he Charleston for about 2 years. Each visit has been an excellent visit. He’s prompt, knowledgeable, and always carry a positive attitude. I love how he takes time out to check on his customers and offer amenities during wait times. Thank you Percy for being a great service advisor. More
by shataraewhite
Employees Worked With
Percy White
May 06, 2024
I recently moved to SC from NH. I am accustomed to receiving excellent service. I have had Percy several times and he consistently provides top notch service. He genuinely cares I am accustomed to receiving excellent service. I have had Percy several times and he consistently provides top notch service. He genuinely cares about people! He sets expectations and follows up throughout the wait time. I am very happy! More
by PhilK
Employees Worked With
Percy
May 05, 2024
Percy was OUTSTANDING! ! Customer service. He always go the extra mile. He always ask the waiting customer is everything alright. ! Customer service. He always go the extra mile. He always ask the waiting customer is everything alright. More
by duane31632
Employees Worked With
Percy
April 30, 2024
This place had my car towed away and never contacted me. My car was apparently left in handicap parking spot by my tow person, he did what he was instructed to do by one of the workers to leave it in that My car was apparently left in handicap parking spot by my tow person, he did what he was instructed to do by one of the workers to leave it in that spot so he did as he was told. They lied to me about having my car looked at, I had called several times to this service number and spoke with 3 different people. I spoke with Vincent, I spoke with a Courtney who i gave my information to about car even description of my car (white Hyundai Sonata 4 door) I also spoke with a guy name ben about update on my car. ALL this conversation with each individual, they never mentioned that my car was not there, never told me my car was towed but told me that they would give me update on my service. Now they sent a guy Name Percy to cover up all this and tell me that there is nothing that they can do about my car being towed because he was told that it was in the wrong spot, meanwhile, he told e a week ago that my car was being looked at and he will get back with me, (2 weeks later) being told that the car that he THOUGHT WAS MY CAR (RED CAR) was the car he was replying about, I have text messages about me describing the color of car to be white never red. so while they were telling me that my Car was being looked at... IT WAS NEVER THERE, IT WAS ALREADY IMPOUNDED AND NOW THE COST HAS ACCUMALATED TO $700 WHICH iF I HAD KNOWN THAT MY CAR WAS IMPOUND I COULD HAVE GOTTEN IT OUT THE NEXT DAY. NOW THEY REFUSE TO PAY THIS FEE DUE TO THEIR MISTAKE. More
by chacummings
Employees Worked With
VINCENT
