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Hyundai of St Augustine

Saint Augustine, FL

4.8
3,587 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 3,587 reviews

June 23, 2010

Last Sat. I called the dealership after finding an automobile on the internet. After filling in all the required questions on the website and submitting them, I received a call from a salesman who t More

by mcglothlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roosevelt
Jul 07, 2010 -

Hyundai of St Augustine responded

Dear Mcglothlin, My name is Andrew DiFeo, General Manager of Hyundai of st. Augustine. I sincerely apologize for the experience you received over the phone at our dealership. I appreciate the candid feedback as it allows us to improve our guests' experience's. I attempted to reach out to you via the Dealerrater forum on June 23rd but I did not hear back from you, I understand you may not want to discuss this issue any further. At Hyundai of St. Augustine, we use a variety of consumer sites to give an estimated fair market value for trade ins, including KBB.com, Edmunds.com, NADAguides.com, among others. We also factor in the wholesale and retail market supply and demand to provide a more accurate trade in appraisal. In addition, trade in values given over the phone are sometimes difficult to get right as we cannot see the overall condition of the vehicle. I am also sorry for our dealership staff for not getting back to you in a more timely fashion. We are currently growing at a rapid pace which has caused some growing pains. We are in the process of increasing our staff to meet and exceed our customers expectations. I am also working with our technology provider to better disclose all the fees associated with the purchase of a car, including taxes, registration, and our dealer fee. Once again, we thank you for the candid feedback as it helps us improve the experience for our valued guests. If you would like to discuss this further, please do not hesitate to contact me via email at andrew@hyundaiofstaugustine.com or my direct phone at 904-797-7800 ext 114. Best Regards, Andrew DiFeo General Manager Hyundai of St. Augustine

June 22, 2010

I recently purchased a 2011 Sonata from this dealership - it was awesome purchasing experience, staff was helpful and courteous, and I got a great car at a great price. For anyone in NE Florida who wants to More

by dja9876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mesina
June 22, 2010

Our purchase of a new Elantra yesterday was the best experience we have ever had buying a new vehicle. No one bothered us until we were ready to take a test drive. There was no pressure, just readily a More

by carol white
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Messina
June 18, 2010

From the very second my mother and I walked on the lot we were given amazing service! Joe Lando was the person we delt with and he was outstanding throughout the whole process. If it wasn't for him I probabl More

by itsbrittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lando III
June 16, 2010

We had a wonderful experience buying our new car from Hyundai - with the help of a very friendly sales agent called Eddy. The car was for our daughters birthday and he made every effort to have it there More

by volker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Hackney
June 16, 2010

We appreciated the friendly service and felt the salesperson was organized and confident about what he sold. He was not pushing us to buy yet willing to go the extra mile for us. We really have sa More

by tnaeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
roosevelt r.
June 16, 2010

I was in and out. I got a higher trade in value than I was expecting and the 2.9% financing. No pressure, no dealer addon's (rare these days). The finance guy didnt try to tack on any items. He just cut More

by srkuehner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy & Andrew
June 15, 2010

Started to look for a new car and wanted to check out the new Sonatas. Stopped in and looked around and left with a brand new car. Was very happy with the salesperson I dealt with and was impressed by the se More

by spauldim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Selph & Joe King
June 15, 2010

My wife and I purchased a new 2011 Hyundai Sonata GLS from this dealership. Right after we drove onto the lot and approached the sales building Mr Ramsubhag "Rosy" came out and gave us a very friendly g More

by jrdoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Roosevelt Ramsubhag
June 10, 2010

When I began my car search I e-mailed a couple dealerships about the price of the 2011 Hyundai Sonata. Hyundai of St. Augustine was the only dealership to e-mail me back an out the door quote. A More

by Humboogala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Lando III
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