My fiance and I were interested in an Accent we saw online and contacted the Online Manager (Michele Ruta). She responded with pricing and we set up a time to go in and check the car out. We had a specific car in mind, this was the car we emailed about (it was a manual transmission...), and this is the car we wished to see. A man named David called my fiance to confirm our appointment on the day of (May 6, 2014). No mention of specifics, just time and yes we'll be there...so we drive to Turnersville, meet up with David, and find out the car was sold the night before. We were very disappointed of course. Had we known, we would have never driven out there. Then David tried to push us on other cars but we knew what we wanted, they didn't have any other manual Accents, so we left. I emailed Michele to let her know our frustration with our experience. She had the nerve to email me back today and say that David told her that my fiance said we didn't have a specific car in mind and that we wanted to see all the Accents. Complete, outright LIE. I will NEVER go back to this dealership (and I was a repeat customer - had an 08 Accent from here that we intended to trade in). Needless to say, we went to Burns Hyundai in Marlton, got the car we wanted with no problems whatsoever. Don't even waste your time with these people in Turnersville. Typical bait and switch nonsense that you would typically expect from a buy here pay here...
I Recommend This Dealer:
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