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Hyundai of Wesley Chapel - Service Center
Wesley Chapel, FL
723 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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723 Reviews of Hyundai of Wesley Chapel - Service Center
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June 16, 2024
Never got a return call from Nico. Replacement of backup camera is very pricey considering the part. Replacement of backup camera is very pricey considering the part. More
by BNOCITA
Verified Customer
Helpful June 15, 2024
Service was great. My only issue is that my car was ready 20-30 minutes before I got up and asked for my car. I saw the service tech put my keys and paperwork on the de My only issue is that my car was ready 20-30 minutes before I got up and asked for my car. I saw the service tech put my keys and paperwork on the desk. I waited and waited and finally went up to the big service desk and ask someone to check me out. More
by FRED7157
Employees Worked With
Pedro checked me in and he was excellent.
June 14, 2024
Had an appointment for an oil change and recall repair. When first greeted was told 1 hour to 1 1/2. After 2 hours of waiting I asked the service writer and he told me he was just about to go check?? Then When first greeted was told 1 hour to 1 1/2. After 2 hours of waiting I asked the service writer and he told me he was just about to go check?? Then he told me they were getting the recall part to put on. 2 hrs and 40 min later the oil change was done but they did not have the part for the recall????? As a FYI we have been in 3 times for this recall and it's still not completed. Your dealership has the worse service department I have every had to use. And I have to go back again for the recall? How would you feel? More
by LOVEMYJOBLIFEISGOOD
Employees Worked With
No one
June 12, 2024
I’ve been going to Hyundai since 2012 and all I can say is there people and the service you get it’s very friendly and pleasant to talk with and always keeping you updated with your car service; if you hav is there people and the service you get it’s very friendly and pleasant to talk with and always keeping you updated with your car service; if you have any questions, they’re more than happy to help you and find out for you . I’ve always had excellent work done in the past; and if you continue to have problems, they strive to find out and fix it for you until your car is on the road running safely and smoothly again!! Thanks Hyundai for years of excellent service!! More
by Theresa
June 11, 2024
Anthony was very attentive. My car was quick worked on and after completion a courtesy ride was provided for me. My car was quick worked on and after completion a courtesy ride was provided for me. More
by RAM0048
June 11, 2024
We were in and out faster than we expected for the recall we had to repair. we had to repair. More
by KIMNERIC85
June 10, 2024
Oil changes are quick. Scheduling Maintenance is easy. Staff is friendly and helpful. They take care of you. I have not been disappointed with them, yet. Scheduling Maintenance is easy. Staff is friendly and helpful. They take care of you. I have not been disappointed with them, yet. More
by dawnf
Employees Worked With
June 10, 2024
The service experience was quick and easy they paid attention to detail. It was a good experience overall attention to detail. It was a good experience overall More
by Sandraanderson33544
Employees Worked With
June 09, 2024
Tried to charge me $110 when I get complimentary service! I would definitely stay away from. Makes me wonder how many people they scam. I would definitely stay away from. Makes me wonder how many people they scam. More
by bradloveashley2
June 08, 2024
I do not who Brianna is. I was assisted by Jose, service manager. Jose restored my faith in Hyundai Wesley Chapel. I was assisted by Jose, service manager. Jose restored my faith in Hyundai Wesley Chapel. More
by DJ215
