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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
645 Reviews
Call Service Center (813) 279-7400

645 Reviews of Hyundai of Wesley Chapel - Service Center

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May 05, 2024

Amy provided excellent customer service. She was very attentive and kept me posted regarding the status of the service. She answered all my questions, and overall she was very pleasant. More

by LINA.S.KELLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 05, 2024

They are always prompt and friendly. Service with them is always pleasant. My only comment is that they confused us a little as first appointment the told us to wait for Bluelink. When w More

by cummingsfam97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

Helpful
May 04, 2024

I had a good experience. The people were friendly and helpful. I will buy my next car from here. More

by MYCATISGOLD7
Recommend Dealer
Yes
Employees Worked With
Lenord Arestil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

Helpful
May 03, 2024

Friendly and helpful from my first meeting with Joel and Jasmine on a busy Saturday. Joel and Jose followed through with great communication and workmanship on multiple repairs and surprised me with an une More

by SanteFe213k+
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Service Mgr
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May 05, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

Helpful
May 03, 2024

Good service, well organized, Anthony was helpful and got me out to get to work on time More

by MARICECICOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

Helpful
May 03, 2024

The service department is a joy to work with. They take great care of us and our vehicles, to just wish appointments could be scheduled sooner. As for the sales team, they can learn from the se More

by BARBLOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena is awesome 👍
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May 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

Helpful
May 02, 2024

Jasmine was wonderful and took the time to explain everything to me. Great customer service! More

by MIXGODESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are happy that Jasmine had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be positive. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

Helpful
May 02, 2024

The Dealership is very comfortable and inviting, Service was impeccable and thorough, Friendly family staff.. Thank you More

by baronbocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

Helpful
May 02, 2024

AJ did a gGreat job keeping me informed on the status of my vehicle’s repair. More

by DMOSE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

Helpful
May 02, 2024

The customer service was great and my car is running perfectly. They really took great care of me. More

by bijah0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

Helpful
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