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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
723 Reviews
Call Service Center (813) 279-7400

723 Reviews of Hyundai of Wesley Chapel - Service Center

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October 22, 2023

I was very impressed with Antonio Brown he helped us so much he is great for the company and so is Jeremy in the shop he was really concerned about our car More

by mark-fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy , Antonio Brown
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Oct 22, 2023 -

Hyundai of Wesley Chapel responded

Mark, Thank you so much for your kind words Antonio and Jeremy, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

Helpful
October 21, 2023

Everything is excellent! ! Everybody is very professional and know the product. My experience has being amazing and had no problems at all! More

by legaron06
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Ron-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebeca Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sessa, Gary Parnell
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Oct 22, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

Helpful
October 20, 2023

Took my new car in for its first service appointment. Anthony R. remembered me and treated me like a friend. He provided great personal service and answered my questions. He and the service team did a gr More

by JROMAN29469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

Helpful
October 20, 2023

Everyone here is great. They took the time to explain what services my vehicle needed. More

by sbutler322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
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Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

Helpful
October 20, 2023

Had appt for oil change and tire rotation. Was there for over two hours. They need a team just for oil changes to get in and out. More

by Lirons63
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Ortolano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Hyundai of Wesley Chapel responded

We appreciate your business and we'll use the feedback to improve. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Sincerely, Jose Gesmondi Service Manager

Helpful
October 20, 2023

AJ my service manager was AWESOME! !! He went above and beyond to help me out and his customer service was OUTSTANDING! Give that man a big raise!!!! More

by Cmalone7760
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
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Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

Helpful
October 19, 2023

Kristen Beswick was amazing, she helped make my experience for that recall on my Kona a pleasant one, she had a great personality and very efficient and kept me in the loop about the progress on th More

by elvissbalbuena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Beswick
Report | Print
Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

Helpful
October 19, 2023

Good service, friendly professional personnel and our service rep Kristen was exceptional. Had a problem with warranty but Kristen set us in the right direction. More

by MIKEURS2011
Recommend Dealer
Yes
Employees Worked With
Kristen Berwick 5*****
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Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

Helpful
October 19, 2023

Jasmine was very very helpful and my engine got replaced and it runs great now so thankyou. More

by jules10ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

Helpful
October 19, 2023

Probably the best experience for a service visit I have had at any dealer, to the point where I even asked if I could also bring my KIA there for service More

by markmcdowell1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel, Mark. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

Helpful
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