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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
495 Reviews

495 Reviews of INFINITI Of Melbourne - Service Center

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May 21, 2025

Mostly had an attitude and couldn’t get in touch with him or the service advisor manager. Worst customer service I’ve ever had to deal with. Will never bring my vehicle back here again. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Castle
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Absolutely amazing service! Quick, reasonable price, and ultimate convenience in delivering the car back to my home when complete. I have been coming here for years and will con More

by Mario Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Infiniti has made it so easy to get service. They pick the car up complete the service clean it and return it! That allows me to continue to do what I need to do and not have an interruption in More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX G BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Prompt with service appointment and very customer friendly service with advisor. Felt appreciated as a customer. More

by BGTAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Very effecient, accommodating and helpful Kept me informed regarding problem and resolution. Thank you for your assistance! More

by CAROMALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

The service team at Infiniti of Melbourne are top notch professionals. They always treat me with respect and they carefully explain repair/service required. More

by DUANE_GO_AF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Professional. Accurate service time estimate. No hard sell for additional services; just informed of inspection findings for me to make informed decisions. More

by RMOYE1
Recommend Dealer
Yes
Employees Worked With
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Castle
May 17, 2025

I have experienced nothing but great service here at Infiniti of Melbourne. All the staff here is always so helpful and pleasant. More

by PATRICIAHD1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby
May 15, 2025

Infinity failed to honor a loaner commitment and instead discount charged me for a rental vehicle. Took two weeks and $1800 for a 50,000 mile service and replacement rear light cover assembly More

by SULLIVANCHALMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Prompt and professional service that followed through with every detail. Team took the time to evaluate all options and focus on satisfaction not sales. More

by Hammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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