Martin Hausen

Martin Hausen service director and his team of advisors are top tier, superior service etiquette and valuable knowledge of the product. Robert Gaddis is a pleasure to work with, taking care of your vehicle are top tier, superior service etiquette and valuable knowledge of the product. Robert Gaddis is a pleasure to work with, taking care of your vehicle properly in a timely fashion More

by Mali1986 Verified Customer Verified Customer

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Katie was excellent, she kept me informed along the way, very helpful, and knowledgeable. She made my experience very welcoming! Service overall was Great! very helpful, and knowledgeable. She made my experience very welcoming! Service overall was Great! More

by ROB3697R Verified Customer Verified Customer

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Service was great as usual. My new service Advisor Katie was super helpful and kept me in the loop along the way. The drivers that came to get my car were very pleasant as well. My new service Advisor Katie was super helpful and kept me in the loop along the way. The drivers that came to get my car were very pleasant as well. My car battery had died and the car was stuck in the garage. More

by LTHIMM Verified Customer Verified Customer

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The people at the dealership were very polite, professional, and helpful. The work performed on the car was completed on time and correctly. professional, and helpful. The work performed on the car was completed on time and correctly. More

by CARLOS M Verified Customer Verified Customer

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The staff was friendly, professional, and made the entire process easy. Robert took the time to explain everything clearly, answered all of my questions, and kept me updated throughout the service. My entire process easy. Robert took the time to explain everything clearly, answered all of my questions, and kept me updated throughout the service. My vehicle was completed on time, and I appreciated the attention to detail and excellent customer service. It’s refreshing to work with a team (Katie & Robert) that truly cares about their customers. I highly recommend this dealership for anyone looking for honest, reliable service. More

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The service department is outstanding! Martin Hausen, Service Mgr, is very competent as is Robert Gaddis at the service desk. They oversaw my QX60 major scheduled service event, which wen Martin Hausen, Service Mgr, is very competent as is Robert Gaddis at the service desk. They oversaw my QX60 major scheduled service event, which went smoothly and without incident. This is consistent with A++ service provided on my QX60 for the past 3+ years. Keep up the great work !! More

by DHAMEL7990 Verified Customer Verified Customer

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I've been using this dealership for the past 10plus years and have never been disappointed. Good service and good people. and have never been disappointed. Good service and good people. More

by JD32951 Verified Customer Verified Customer

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Scheduled appt quickly ( same day as call). Had car repairs completed when promised. Katie and Martin very personable and friendly. Explained clearly repairs needed. Had car repairs completed when promised. Katie and Martin very personable and friendly. Explained clearly repairs needed. More

by RMOYE1 Verified Customer Verified Customer

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Smooth transition with little to none hiccups My salesman Christopher was awesome and made my car buying experience great. Christopher was awesome and made my car buying experience great. More

by cloud Verified Customer Verified Customer

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Very Professional and. Easy to Speak to and there Valley’s Service excellent Great customer Service.I Highly recommended it. Easy to Speak to and there Valley’s Service excellent Great customer Service.I Highly recommended it. More

by MPELLICIA Verified Customer Verified Customer

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