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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.7
596 Reviews

596 Reviews of INFINITI Of Melbourne - Service Center

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August 23, 2025

Great service! Friendly and informative. Did a great job and I want to thank the service team! More

by ANDIE.KUBILUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Excellent customer service. New ownership seems very engaged. I have had a great experience. I highly recommend. More

by NATALIECURTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver Eric is fantastic
August 22, 2025

I like the drop off pick up experience and the guys were amazing They were friendly More

by zumba4lanna
Recommend Dealer
Yes
August 21, 2025

Every single person I came across during my visit was nothing but professional, kind, and helpful. More

by kerrystichter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX G BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian!
August 21, 2025

I have been a customer of Infiniti of Melbourne for at least 20 years. The Service dept is outstanding! Great pick for your new Service Manager as well. I will definately be back. More

by Bellaself2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Huff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Bellaself2023 responded

Great job taking care of my Q50! Thanks to Adam and his staff. My go to for servicing my car

August 16, 2025

Services center should respect if customers came to center you guys don’t have time if something should able to check right away not waiting for one day or more More

by NAVROOP72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Huff
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Dealership was very professional and courteous. Car had a recall, reception was good and generous. More

by Nan129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

This 1 star is actually a zero They treated my girlfriend like a dope and let her leave their shop with the vehicle not checked per their ‘gold standard’ checklist, and with the rear brakes in an More

by Rockledge FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Huff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Hausen
August 14, 2025

Great and fast service. They service my car on time and great customer service. We will be back More

by CAROLDMIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX G BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde Divoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

They came and picked up our car, gave us a nice loaner, and returned our car after service. Simple and easy. Thank you l More

by Dmg196d2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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