INFINITI Of Melbourne - Service Center

First of all I appreciate their efficiency, their welcome is pleasant, and the work is going fast abd well is pleasant, and the work is going fast abd well More

Not at ALL customer service oriented. Received better service in WPB, will go back there verses Melbourne. I had a new battery installed, spent $400.00 you’d think the Service Manager wou Received better service in WPB, will go back there verses Melbourne. I had a new battery installed, spent $400.00 you’d think the Service Manager would come out of his office to say hello and Thank You for coming into the service department. Or the GM (I was there awhile. The snacks and drink options are horrible. Would never recommend this dealership to anyone. While there are other issues, this was the most recent as I gave it another chance. More

Excellent service as always, Martin Hausen service manager runs exceptional service department completing service properly and on time and his service advisor Drew Huff always Makes sure my vehicle ge manager runs exceptional service department completing service properly and on time and his service advisor Drew Huff always Makes sure my vehicle gets the service it needs, staying in close contact with me through the whole process, he is very courteous and knowledgeable about the brand and timelines for service. You are lucky to have him on your team. I am very satisfied. -Kamali Taylor More

Martin use to be my service person since Martin was promoted Drew has become the service person and both are superior in my view! promoted Drew has become the service person and both are superior in my view! More

Great customer service and very kind staff. They were all very informative, helpful and made me feel extra special when my vehicle was returned to my bike after maintenance service. First time They were all very informative, helpful and made me feel extra special when my vehicle was returned to my bike after maintenance service. First time buying a luxury brand, and I love my QX 60! More

Very professional except when they didn’t show up on a scheduled day for service. But they showed up the next week. They came to my work and got my car took it to be serviced then brought it back to me th scheduled day for service. But they showed up the next week. They came to my work and got my car took it to be serviced then brought it back to me the next day at work. They even washed my car! Good job. More

I was very happy with my services 💯 thank you highly recommended.Everyone was very helpful recommended.Everyone was very helpful More

Have always had good service here and Martin's customer service is particularly great! He pays attention to the customer. service is particularly great! He pays attention to the customer. More

Very good experience dealing with Chris as our salesman! The after care was exceptional and Martin followed up on in every area! Would definitely reccomend this dealership!! Thanks guys for a great experi The after care was exceptional and Martin followed up on in every area! Would definitely reccomend this dealership!! Thanks guys for a great experience! More

The help at the service counter was outstanding. We really appreciate everything they were able to help us with. We really appreciate everything they were able to help us with. More