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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
482 Reviews
Call Service Center (321) 728-8880

482 Reviews of INFINITI Of Melbourne - Service Center

Sort by
October 26, 2024

Excellent service as usual and service rep Martin Hausen remembered me and treated me like a VIP as usual. The level of service was above average, I received a nice loaner to run my errands until my vehicle More

by normisin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Oct 26, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 26, 2024

Excellent service! Martin Hausen worked with me on a convenient appointment time, explained everything to me clearly, and my car was serviced in a timely fashion. On to More

by DGARDNER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Oct 26, 2024 -

INFINITI Of Melbourne responded

D Gardner, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 25, 2024

Always great quick service. Went in for once over and oil change no issues, fast and efficient and I know it is done right, car always cleaner than when I dropped it off! Thank More

by ROBBIEHAMMOCK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Don Palanzi
Report | Print
Oct 25, 2024 -

INFINITI Of Melbourne responded

Robbie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 25, 2024

Martin always makes me feel like a VIP customer! And the courtesy ride is such a nice touch and Eric is always a pleasure to speak to on the drive. Thank you! More

by CINDY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Oct 25, 2024 -

INFINITI Of Melbourne responded

Cindy, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 25, 2024

The service is great with no issues. The staff was professional and the waiting for completing the service on my vehicle was not to long. More

by JEFFERSONGEORGE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Oct 25, 2024 -

INFINITI Of Melbourne responded

Jefferson, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 24, 2024

Excellent customer service. The entire process went smoothly. Everyone that we dealt with was outstanding! More

by mike_origi
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno, Greg Roberts, Maria Muscarella, Don Palanzi
Report | Print
Oct 24, 2024 -

INFINITI Of Melbourne responded

Mike, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

October 23, 2024

Adam was great. Everything was complete the way I wanted. We will definitely be back. More

by KESHA.BLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Oct 23, 2024 -

INFINITI Of Melbourne responded

Kesha, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 23, 2024

Perfect customer service! Especially Martin was very professional! I will definitely come back for other services More

by YU.SHUBINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, Don Palanzi
Report | Print
Oct 23, 2024 -

INFINITI Of Melbourne responded

Yu, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 23, 2024

Easy to schedule with little delay. Car was washed well and staff was very professional. More

by KTRACY321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Oct 23, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 20, 2024

My most recent experiences with Infiniti of Melbourne (getting my Q50 serviced) have been very pleasant. I really like the service department. They are efficient, competent and easy to work with. Of cour More

by EHILLER714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle, Martin Hausen
Report | Print
Oct 20, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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