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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
496 Reviews
Call Service Center (321) 728-8880

496 Reviews of INFINITI Of Melbourne - Service Center

Sort by
November 01, 2024

They stay up to daye on your vehicles’ needs and are very helpful and considerate. More

by AUNTSYNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin H
Report | Print
Nov 02, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 01, 2024

Always great service! Professional and courteous, I got out of my way to get both of my Infinitis serviced here! More

by PASJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Nov 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 31, 2024

It was good at first, until I realized they were ripping me off you will be hearing from your HR I made a complain, and I'm going to Blass you all over social media. More

by IVANHOEHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Palanzi
Report | Print
Oct 31, 2024 -

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone, 321-508-1336, so that I can address your concerns. Sincerely yours, Don Palanzi, Service Director, Infiniti of Melbourne.

October 31, 2024

Very receptive and professional. This service department ensured my vehicle was fully assessed and taken care of. More

by EBHOGANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Nov 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 31, 2024

Service tech Martin was extremely knowledgeable, and helpful during my service visit. He is very proactive and attentive. He addressed every question I had. More

by SGTTIMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Oct 31, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 31, 2024

Very professional Martin Hausen is very knowledgeable Great with his customers keeping informed Shuttle service is excellent More

by BARBARA.CLOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Oct 31, 2024 -

INFINITI Of Melbourne responded

Barbara, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 31, 2024

Great service… Customer service explain all details about the service that my car need…it I’m really going to do all my car service in Infinity of Melbourne More

by JBRJ53@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Oct 31, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 31, 2024

Very organized,, very efficient, and very helpful. Very honest service. I was very satisfied. The service employee that helped me did a great job More

by RAGS426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Oct 31, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 30, 2024

upcharged me on a driving belt by 95% for example on an “infiniti driving belt” was unable to give me oem numbers as well so I can see for myself I understand an upcharge on parts but nearly twice the pric More

by googoo gaga boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Saraceno, Greg Roberts, Maria Muscarella, Don Palanzi
Report | Print
Oct 30, 2024 -

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone, 321-508-1336, so that I can address your concerns. Sincerely yours, Don Palanzi, Service Director, Infiniti of Melbourne.

October 30, 2024

Very professional and courteous team. Oil change was done in a timely manner. Have a nice day. More

by MG.GOLFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Oct 30, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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