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INFINITI Of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.5
593 Reviews
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8751 W 159th St

Orland Park, IL

60462

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Showing 594 reviews

May 26, 2024

Customer service was great and gave me great incite on my car will be returning More

by VERA.JONES43
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Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
5.0
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May 26, 2024

Very efficient and effective. Timely with great accessibility. Provide completed diagnostic with plenty recourses. Superb customer services More

by Qx802019
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Recommend Dealer
Yes
Employees Worked With
Terry
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May 25, 2024

Had to get my vehicle serviced. Kerrie in service was attentive and what I would call the epitome of great customer service. More

by MzGab
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Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
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May 24, 2024

Great service from the time I drove up to the time I left. The service attendant was prompt, well abreast of my concerns and the waiting area was clean. More

by KME3636
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Recommend Dealer
Yes
Employees Worked With
JJ Vock
5.0
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May 23, 2024

I recently visited the service center for a routine oil change, and the experience turned out to be exceptional, thanks to the outstanding service provided by LaToya. During the standard inspection, it was More

by OFLORES2313
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
LaToya
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May 23, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your glowing feedback! We're thrilled to hear that your recent visit to our service center for a routine oil change turned out to be exceptional, all thanks to the outstanding service provided by LaToya. It's fantastic to know that LaToya's professionalism, transparency, and courtesy made the entire process smooth and stress-free for you. We're proud to have her on our team and will be sure to pass along your kind words. We're delighted that we could provide you with a loaner vehicle to ensure your daily schedule remained uninterrupted while your car was being serviced. Your satisfaction and convenience are always our top priorities. Thank you for recommending our service center and specifically highlighting LaToya for her reliability and honesty in car maintenance. We truly value your trust and loyalty, and we look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

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May 21, 2024

Quick service. Friendly staff. Clean environment. Easy to reschedule my appointment I don’t need 15 letters to comply this. More

by SONYADUCH
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alyssa Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

INFINITI Of Orland Park responded

Thank you for your concise and positive feedback! We're thrilled to hear that you had a quick service experience with our friendly staff in a clean environment. We understand the importance of convenience, and we're glad that rescheduling your appointment was easy. Your satisfaction is our priority, and we appreciate your business. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best Wishes, INFINITI Of Orland Park

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May 20, 2024

The women who checkedme in was VERY courteous, accomodating, and professional. I dont know her name (she was an african american women). Very lovely. SHe was great about calling a Lift for me and More

by MARVIE_FIELDS
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
DiD not get her name.
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May 23, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your wonderful experience with us! We strive to make every visit as smooth and pleasant as possible, and we're glad to hear that your service was quick and hassle-free. If there's anything else we can assist you with, please don't hesitate to reach out. Best Wishes, INFINITI Of Orland Park

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May 20, 2024

Great place to have your car Serviced trusted technicians great customer service more importantly, Reliable More

by TREYFLOW3
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mechanics are Number one
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May 23, 2024 -

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We're thrilled to hear that you found our service to be great, with trusted technicians and excellent customer service. Reliability is very important to us, and we’re glad to know we’ve met your expectations. We appreciate your trust and look forward to continuing to provide you with top-notch service. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best Wishes, INFINITI Of Orland Park

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May 20, 2024

Alyssa two words “Rock Star” great to work with , she goes above and beyond pleasant More

by STACY_MONDAINE
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Vock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Badillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

INFINITI Of Orland Park responded

Thank you for your fantastic feedback about Alyssa! We're thrilled to hear that she provided you with rock star service and went above and beyond to ensure a pleasant experience. Alyssa is indeed an invaluable member of our team, and your kind words will mean a lot to her. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best Wishes, INFINITI Of Orland Park

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May 20, 2024

it was a pleasure to do business with guys at Infiniti of orland park keep the good work up More

by spanky1261
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Ruiz
5.0
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May 23, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your kind words! We're delighted to hear that it was a pleasure doing business with us at Infiniti of Orland Park. We appreciate your encouragement and will continue to strive for excellence. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

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