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INFINITI of Flemington (Ciocca)

Flemington, NJ

4.8
2,254 Reviews
Call Dealership (908) 782-6868
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204 US-202

Flemington, NJ

08822

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2,254 Reviews of INFINITI of Flemington (Ciocca)

October 10, 2023

The service dept is wonderful. Michael is very courteous and responds well to my questions. More

by SUZANNE H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, Rob Heyducek, Michael Brandt, Paul Hickman, David Younan, Michael Daly
Report | Print
Oct 16, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Helpful
October 06, 2023

I love infinity the service was a 10 i was given a 2023 loner vehicle until my service was complete staff was so nice and friendly I will definitely come back for my vehicle to be serviced and highly rec More

by lakeirap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Heyducek, Paul Hickman, Michael Daly
Report | Print
Oct 06, 2023 -

lakeirap responded

All around service was a 10 highly recommend

Helpful
October 06, 2023

Experience with the dealership I can't really say I can say that Stephen is on top of it keeping me updated More

by CHRISTINAROSENORMAN
Recommend Dealer
Yes
Employees Worked With
Stephen ambrasio
Report | Print
Oct 10, 2023 -

INFINITI of Flemington (Ciocca) responded

We are so glad to hear this, Christina! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
October 02, 2023

Brought in my QX50 for it's first service. Mike is a true professional. Always a pleasure to see him. He treats you respect and honesty. Absolutely no pressure. And as always my salesman Robe More

by Toms 15 Sentra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen the receptionist, Steve Kiley, Rob Heyducek, Robert Presuto, Michael Daly
Report | Print
Oct 02, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you very much for such a great review, Tom! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
October 02, 2023

Sales and service are always top notch here! Our issue was resolved and Michael was very knowledgeable and helpful with our issue. More

by Keith O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Ambrosio, Robert Presuto, Michael Daly
Report | Print
Oct 02, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

Helpful
September 28, 2023

Great customer service that provides detailed information on work needed along with an informative video. More

by ezdevaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hickman, Michael Daly
Report | Print
Sep 29, 2023 -

INFINITI of Flemington (Ciocca) responded

ezdevaney, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Helpful
September 28, 2023

Very satisfied customer Michael and Steve are always very professional , polite and willing to go the extra mile More

by JANICE3
Recommend Dealer
Yes
Employees Worked With
Michael Daly, Michael Daly
Report | Print
Sep 29, 2023 -

INFINITI of Flemington (Ciocca) responded

We are so glad to hear this, Janice! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
September 25, 2023

The service is great, and Michael is very helpful and knowledgeable. Great overall experience and also our technician Peter Erickson. More

by JOSESOTO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Daly
Report | Print
Sep 29, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you very much for such a great review, JOSESOTO! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
September 22, 2023

Thank you Robert, Steve and Dave at Flemington with our new purchase! Everything went well and smooth. We love our car thank you guys again! More

by huongtl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, David Younan, Robert Presuto
Report | Print
Sep 29, 2023 -

INFINITI of Flemington (Ciocca) responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

Helpful
September 11, 2023

Excellent service and dependability as always! ! Loaner car is always a real perk. Helps me think about what car is next! More

by SEAGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hickman, Michael Daly
Report | Print
Sep 19, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
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