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INFINITI of Grand Rapids
Grand Rapids, MI
111 Reviews
The team at INFINITI of Grand Rapids would like to welcome you to our dealership in Grand Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grand Rapids, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 111 reviews
October 29, 2016
Infiniti - delivered, serviced & tested to deliver the best I have dealt with Infiniti of Grand Rapids since 2003. I have purchased a FX45, QX56, QX56, QX56, M35x, M37X, QX56, FX35. I love cars. The performance I have dealt with Infiniti of Grand Rapids since 2003. I have purchased a FX45, QX56, QX56, QX56, M35x, M37X, QX56, FX35. I love cars. The performance and reliability for the Infiniti brand are amazing. I have NEVER been stranded in one of any of these vehicles. I have the regular service done at the right intervals, their service department is top notch, you can text with them, call them email them - whatever your choice. Craig Ressell the sales manager is the best sales person i have ever dealt with and i have been in sales for 22 years. The last time I bought a car from Craig, he drove to my house, showed me everything on the car, did all the paperwork at my house (5-10Min) and then drove off with my trade-in. Can it get any easier? It is the best experience in car buying I have ever had and I have owned close to 30 cars since 1994. As i sip from my Infiniti coffee cup, wear their shirt and get ready to rev anywhere from 300-400HP this morning, I can only think of how blessed we are to have Craig and Infiniti of Grand Rapids. The few times i have had issues (3 of my 4) have been nails in a tire, they get me in right away and fix it. I can't say enough positive things about Infiniti of Grand Rapids. I love it, my wife loves it because of the service - if you can't make it and schedule far enough out you can get alone car so no one has to be without a car for service. It just makes me want to buy more Infiniti's!!! I have owned other luxury brands nothing compares to the Infiniti's! More
by Infiniti_Lover
Employees Worked With
Craig Ressell, Shaune VanDyke, Rigo, Rashaad, etc. They all rock!
