INFINITI of Riverside

Jose Cerda was a great salesman. There was no pressure and he did not hassle me. He was very knowledgable of the product and worked with his sales manager Shawn to get me the best deal possible. I would d and he did not hassle me. He was very knowledgable of the product and worked with his sales manager Shawn to get me the best deal possible. I would definitely 100% refer a family or friend to Infinite of Riverside. More

Our experience was excellent. Very friendly staff and felt like I got a good deal on my Infiniti! Will return for service for upkeep and just to pop in and say hi! felt like I got a good deal on my Infiniti! Will return for service for upkeep and just to pop in and say hi! More

Amanda Witherspoon was a jewel, she made myself and my daughters feel at ease while purchasing a new car, and yes I would go back to Riverside Infiniti and purchase from them again:) daughters feel at ease while purchasing a new car, and yes I would go back to Riverside Infiniti and purchase from them again:) More

Mike is the best service manager out there. Very professional, helpful, and courteous. Waiting area is clean and comfortable. Always get in and out in a timely manner and offered alternate transpo professional, helpful, and courteous. Waiting area is clean and comfortable. Always get in and out in a timely manner and offered alternate transportation if service appointment will be more than an hour. Would recommend the dealership, specifically Mike, to anyone. More

I was in the market for a used G37. This dealership had one advertised on the internet, so negotiations took place via email. The dealer agreed to an overall Out the Door price for the car, and I confirmed one advertised on the internet, so negotiations took place via email. The dealer agreed to an overall Out the Door price for the car, and I confirmed with the internet sales person (Jennifer) that I would be at the dealer the next day for the purchase (cash). When I arrived at the dealership, they couldn't locate the vehicle, then told me it was sent to wholesaler that morning without the GM's knowledge. I was told they could have the car brought back, but then overheard talking in the hallway that it was at auction. Conveniently, the dealer then tried to get me into a lease on a new vehicle. Bait and switch is still illegal, and I will be contacting BBB as well as the Attorney General's office. More

Great customer service. The GM Jim Davis helped resolved all my issues. I will be going back to get a new vehicle when the time is right! Thanks infiniti of riverside all my issues. I will be going back to get a new vehicle when the time is right! Thanks infiniti of riverside More

We are retired and needed to purchase a used car after ours was totalled in an accident. After searching for weeks for a Prius, we stumbled across a listing for a 2008 Prius at Riverside Infiniti. Mike ours was totalled in an accident. After searching for weeks for a Prius, we stumbled across a listing for a 2008 Prius at Riverside Infiniti. Mike was the sales rep who assisted us; he was honest and genuine. He actually thought a lower mileage Corolla was the way to go, but he listened to what we wanted. We really appreciated that. The car was beautifully prepared and looked new. After a long test drive, we made up our minds to purchase that car. Mike showed us how to operate some of the functions on the navigation screen, and gave us instruction on some of the cars features. The day was a scorcher, and many of the sales people in the showroom offered us water. Our transaction was smooth and pretty easy. The finance manager was prepared and responsive. The dealership washed the car and filled the tank for us. We would recommend this dealership. More

We don't return to the dealership very often for maintenance as we live over an hour away. But when we do I'm always pleased by the customer service. However the '05 FX35 we bought as it turns ou maintenance as we live over an hour away. But when we do I'm always pleased by the customer service. However the '05 FX35 we bought as it turns out has a true LEMON of an engine because after about 90,000 miles it progressively began drinking oil at a faster and faster rate so that now we must add a quart every 800 miles at about 100,000 miles . You'd never expect this from any quality engine of course but in consulting with the service rep in Riverside he told us they could "help" with a new engine for about $12,000 as after 70,000 miles the standard warranty is up. We'll get the engine replaced somewhere else for less as we otherwise really enjoy that car but won't buy Infiniti again. More

The Service guy was professional. Very clean cut guy look ex military. He was great; kept me in the loop and I had a work area to get some things done while I waited. Having internet wifi access is a look ex military. He was great; kept me in the loop and I had a work area to get some things done while I waited. Having internet wifi access is a plus if you can have. More

I was cautious to work with or interact with this store based on the previous reviews. I was nice enough to mention my hesitation with the gentleman on the phone. Tim explained to me that the store recentl based on the previous reviews. I was nice enough to mention my hesitation with the gentleman on the phone. Tim explained to me that the store recently (June 15th of 2011)changed hands to a new owner. The current owner also owns the BMW in the same neighborhood. After reading more about that store I then felt more comfortable to work with them. In the end Tim did a fantastic job showing me the different models. Now I am the proud owner of a 2011 Infiniti G37 Convetible!!! I have to say, my experience was completely the opposite as described by others and I certainly would not hesitate doing more business with them. <enough about the store> The Infiniti personal consierge service it AMAZING!! As a person who travel for work I am constantly booking hotels and trying to find great places to eat. All I do is call them up and they have my Marriott rewards number on file and they book the hotel for me. LOVE THEM (and my car hehehe) More