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INFINITI of San Jose - Service Center

San Jose, CA

4.9
58 Reviews

58 Reviews of INFINITI of San Jose - Service Center

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January 02, 2024

Prompt service. No upselling and good work. I worked with Ryan before and it is always a great experience. More

by Rv119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

INFINITI of San Jose responded

Hi Rv, Thank you for taking the time to let us know about your experience, hope you have a wonderful day. Thank you, Service team

November 17, 2023

I was there to buy the key fob, believe or not, they fixed it for free. Saved $499! More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

INFINITI of San Jose responded

Hi Marlene, Thank you for taking the time to share you experience we appreciate your business. Sincerely, Service team

July 02, 2023

No drama, commitments kept, friendly staff. And Knowledgeable technicians. What more could you ask for? More

by TyroMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

INFINITI of San Jose responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2023

Great service again! Worked with a new associate, Nicholas, for the first time, he was on top of his game. Got the 100,000 mile service on my Q60, this is my third infini More

by dungeonlab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Clintic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

INFINITI of San Jose responded

Thank you so much for your review and loyalty on behalf on Infiniti Of San Jose. We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day! Tyler and Nick

May 17, 2023

They took care of me and I felt a very special experience!! I will certainly comeback More

by Maxpayneniou1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Clintic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adryan Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

INFINITI of San Jose responded

Maxpayneniou1, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

March 08, 2023

I had an great experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Sergio Lopez I had forgotten about good custom More

by lvlyborri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez and Nick
Mar 11, 2023 -

INFINITI of San Jose responded

Hi, thank you for your great review; we are happy to pass along your comments to Sergio, Nick, and the team here at Infiniti Of San Jose! Thanks again for taking the time to leave us this information about your recent visit. Take care! Thank you, Tyler Luu Service Manager

February 17, 2023

This dealership is one of the best in San Jose, Ca. My car is always in good condition every time I go there for maintenance service. Nick Mcclintic is my maintence consultant for years now; and he alw More

by Rome25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mcclintic
Feb 20, 2023 -

INFINITI of San Jose responded

Hi Rome, I'm happy to hear Nick has provided you with such a positive experience and you taking the time to give us a great feedback! It's clients like you that take a few minutes of your day to let us know how we did and we really appreciate it. Please let us know if you need any assistance in the future. I will pass this along to Nick. Thank you and have a great weekend, Tyler, Service Manager.

January 06, 2023

Competitive prices and great customer service and employees. Will recommend this place to anyone, thank you! More

by Tbmwm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Nick, Adryan, Ryan
Jan 07, 2023 -

INFINITI of San Jose responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Tbmwm3, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of San Jose. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2022

The dealership is professional and runs smoothly. My service provider met me immediately and was helpful. More

by juanlupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Jan 02, 2023 -

INFINITI of San Jose responded

Juanlupe, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 16, 2022

Excellent service. Nick, service advisor, was thorough and efficient. Explained everything in detail and was very pleasant and knowledgeable More

by mark_nakano2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 20, 2022 -

INFINITI of San Jose responded

Hi Mark, Thank you for taking the time to let us know about your experience and thank you so much for the kind words. Thank you, Aaron de Priest GSM

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