INFINITI of South Bay - Service Center
Torrance, CA
1,407 Reviews of INFINITI of South Bay - Service Center
Edson is the best. Being that I have serviced my Infinit's with this dealership through three different ownership's, I cannot rate the current ownership at this time. Being that I have serviced my Infinit's with this dealership through three different ownership's, I cannot rate the current ownership at this time. However, Edson Is a fantastic service writer. I will not go there unless he helps me. I appreciate the relationship we have and I hope he never leaves. More
Nail on tire Edson was awesome. He is friendly and super professional. Always take care of me and my car. Amazing employee. I recmmend Infiniti of South Bay. Edson was awesome. He is friendly and super professional. Always take care of me and my car. Amazing employee. I recmmend Infiniti of South Bay. More
I had a Great Experience at South Bay Infinity I had a great experience here. The staff is wonderful, knowledgeable, helpful, attentive, and kind. Everything is nice and clean. The waiting area is I had a great experience here. The staff is wonderful, knowledgeable, helpful, attentive, and kind. Everything is nice and clean. The waiting area is very comfortable with complimentary coffee, water and snacks. Television for entertainment. Most of all, they'll thoroughly explain everything about your car and have you ready to go quickly. More
Great Experiance Edson my service advisor was very helpful He knows how to talk to people To care of me and explained every detail that was done to my car. Edson my service advisor was very helpful He knows how to talk to people To care of me and explained every detail that was done to my car. More
eXcellent service On time and courteous service. Waiting area was clean and comfortable. I would recommend this dealer to my network. service was very quick and profes On time and courteous service. Waiting area was clean and comfortable. I would recommend this dealer to my network. service was very quick and professional. More
Always Courteous and No High Pressure Edson always gives you the full scoop and honest feedback and advice. He doesn't try to sell you service you don't need need, but does point out thin Edson always gives you the full scoop and honest feedback and advice. He doesn't try to sell you service you don't need need, but does point out things that the car will need and why. All the employees in the service department are awesome and Edson stands out. More
Great service . Was able to work in the new reception area while service was completed. Received a complimentary car wash. Excellent service advisor Edson Trujillo . Was able to work in the new reception area while service was completed. Received a complimentary car wash. Excellent service advisor Edson Trujillo. More
Courteous & Efficient Yes, I could get my oil changed elsewhere. Yes, I could get my knocks and squeaks checked out at a car shop down the street. But being a loyal patron Yes, I could get my oil changed elsewhere. Yes, I could get my knocks and squeaks checked out at a car shop down the street. But being a loyal patron for years, I have always enjoyed and been impressed with the courteous staff and efficiency with which they’ve always dealt with me. My go to service rep is Wilson. He’s always so professional, timely, and upfront. I’ve enjoyed working with him. I know that he and the rest of the service team will take care of me, the concerns I have, and the car. Thank you! More
Bad Experience My experience with the service center was the worst I've ever had. I booked the appointment days in advance on line and specifically requested a loane My experience with the service center was the worst I've ever had. I booked the appointment days in advance on line and specifically requested a loaner. When I arrived there were no loaners and I was told that the situation was my fault because I didn't speak with an actual person which would lead me to the question of why are there on line appointments? The service manager was condescending and when I called to discuss a warranty issue with my QX60 he didn't even call me back. I will never set foot in this dealership again. More
Best service in the South Bay! The customer service here is always of quality. Everyone is welcoming and courteous. The maintenance & service department is always accommodating with The customer service here is always of quality. Everyone is welcoming and courteous. The maintenance & service department is always accommodating with your schedule and needs for your vehicle. I highly recommend Wilson Chihuahua, the service is always completed when promised and is very informative about the service completed & future services. More