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INFINITI of Tucson

Tucson, AZ

4.6
35 Reviews

625 W Auto Mall Dr

Tucson, AZ

85705

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Showing 35 reviews

March 30, 2024

We were extremely impressed with our entire sales experience at Infinity of Tucson. Tish, our "5-star" sales rep, went out of her way to ensure all of the 'boxes were ticked' and that we got just the More

by jimwilmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tish Bradford, Francisco Valenzuela, Brad Baker
Apr 03, 2024 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 06, 2024

Tish was condescending and acted like she didn’t want my business. I guess my budget (which was decent) didn’t work for her paycheck. I have purchased plenty of cars, and I have never felt so belittled. She More

by tanishad
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tish bradford
Mar 09, 2024 -

INFINITI of Tucson responded

Tanisha, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. I read back through your correspondence with Tish and she was nothing but pleasant in her conversations with you. I don't believe them to be passive aggressive. Please feel free to contact our General Sales Manager if you would like to discuss further.

September 08, 2023

We have always found the employees to be very friendly, courteous, and professional. This is the thrid Infiniti we have purchased from this dealership. More

by ledford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Sep 08, 2023 -

ledford responded

We have always found the employees to be very friendly, courteous, and professional. This is the thrid Infiniti we have purchased from this dealership.

Sep 11, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2023

It has always taken care of my car perfectly. The staff is friendly and very helpful. More

by Gjkking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baker
Aug 02, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

July 27, 2023

As always infinity did a great job on my car. Had it detailed and I love it 😊 More

by Gjkking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 30, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 25, 2023

Other than having a small issue over the normal price I pay at this place compared to what I was charged everything went as expected More

by lfvrd357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayo Pico
Jul 28, 2023 -

INFINITI of Tucson responded

Thank you for taking the time to leave us this information about your recent visit. Take care!

July 04, 2023

The team at this dealership have always taken care of me and my car. They explain everything to me, help me to prioritize, and work with me on convenient scheduling. More

by donnagtreadaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayo
Jul 05, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

All are always helpful, polite, on time and willing to work with us. Thank you! More

by Marie Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Jul 03, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

June 28, 2023

Excellant service, pleasant waiting area, and good coffee! All service personnel are pleasant, knowledgeable and explain the service and costs in detail. Always thorough. Vehicle is returned washed More

by jnighswander
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad Baker
Jun 30, 2023 -

INFINITI of Tucson responded

Hi Jnighswander, we are very happy to have provided you with such a positive experience! We hope to see you soon!

June 24, 2023

Customer service from the front door to the parts dept to service center was great! More

by sn85711
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cayo pico
Jun 30, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

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