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Ide Volkswagen - Service Center

East Rochester, NY

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39 Reviews

39 Reviews of Ide Volkswagen - Service Center

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November 27, 2014

Great Service! Friendly Staff! I've been bringing my VW Jetta Wagon to IDE VW since they switched over from the old place. I love it there, thank you thank you for switching to IDE! More

by DebJettaW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Dianetti
November 18, 2014

Great work The guys in service are always friendly and attentive to my service needs. Thanks for getting the job done in a timely manner! I would highly recomm More

by Pete Deckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dianetti
September 28, 2014

Volkswagen Passat, 20000 Miles Service I was extremely pleased with the service provided by Ide Volkswagen in East Rochester, NY. It was easy to schedule the appointment and the service wo More

by Passat_Diesel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 19, 2014

Service Although we have only needed two service calls to date, we have been very satisfied. James is always courteous and friendly. He is very honest and ope More

by AllanTyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 21, 2014

Friendly folks, fast service Brought my 2013 Jetta TDI in for its 10k mile service. Older gentleman at the desk notified me that my inspection was almost due (to which I had no id More

by James Pistell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dianetti
August 19, 2014

Splash Shield I had an oil change there and my VW was parked in front of the building for customer pick up ,and I drove no more than 20 feet and I'm hearing a dragg More

by elijah.snipes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
August 07, 2014

Excellent! I just moved to the area and was looking for a VW dealership take care of my 2013 Jetta TDI. I've already put almost 50k miles on it. I've taken it t More

by jonsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 04, 2014

VW service The reason I am providing this rating is because Jim Redden the service writer went the extra mile and went to bat for me as a customer. I'm in the cu More

by bstalk
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 18, 2014

Great Service The team over at Dick Ide VW got me in and out quick for my 30 day inspection. Easy and painless, and free coffee, now all they need is free food! More

by CLAF24
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 14, 2014

Service outstanding once again I went into Dick Ide today for my yearly service. Once again, I was impressed with the people, service, everything... Today James Redden helped wi More

by pkschulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With