Ideal Hyundai Buick GMC - Service Center

The concern as written on receipt is wrong The concern A for invoice 44911 indicates “customer states when emergency brake pedal is pressed it does not always engage, brakes have to be pressed The concern A for invoice 44911 indicates “customer states when emergency brake pedal is pressed it does not always engage, brakes have to be pressed very hard to slow vehicle down”. This sentence described 2 completely different issues. The emergency brake is not pressed to slow vehicle down. The second issue deals with the regular brakes. The cause section therefore makes no sense. What cause goes with what concern? Then i was charged 57.50 for this section A. More

Wasted Trip I received not one (1) but two (2) emails telling me that there were recalls on my car and I needed to schedule service. I scheduled the service on my I received not one (1) but two (2) emails telling me that there were recalls on my car and I needed to schedule service. I scheduled the service on my car and even had to turn down a trip to New York instead of cancelling the appointment. Got to the dealership and was told that there were no recalls that needed fixing at that time and that I had received the emails in error. Not a Happy Camper! More

easy in anmd out Easy in and out ready when promised Even washed the car, but could use a better drying system for the car wash . Steve was very helpful Easy in and out ready when promised Even washed the car, but could use a better drying system for the car wash . Steve was very helpful More

REPAIR OF MOTOR GREAT SERVICE ADVISOR. WILLING TO GO THE EXTRA MILE. KEPT ME POSTED EVERY DAY. MADE SURE THAT REPAIRS WERE COVERED UNDER THE 100,000 MILE WARRANTY. GREAT SERVICE ADVISOR. WILLING TO GO THE EXTRA MILE. KEPT ME POSTED EVERY DAY. MADE SURE THAT REPAIRS WERE COVERED UNDER THE 100,000 MILE WARRANTY. More

VALET SERVICE PLANNED TO GET AN XRAY OF INJURED HAND AFTER CAR REPAIR APPOINTMENT. VALET SERVICE TOOK ME THERE AND BACK. JOHN EVEN GAVE EXCELLENT INFO HOW TO CARE PLANNED TO GET AN XRAY OF INJURED HAND AFTER CAR REPAIR APPOINTMENT. VALET SERVICE TOOK ME THERE AND BACK. JOHN EVEN GAVE EXCELLENT INFO HOW TO CARE FOR DAMAGED HAND. ANDI WAS ON MY WAY WITHOUT WAIT TIME. More

Fast and Courteous Was in and out. Thanks! Prices are reasonable. They even ordered a warranty part I didn't know was under warranty. Will definitely be back. Was in and out. Thanks! Prices are reasonable. They even ordered a warranty part I didn't know was under warranty. Will definitely be back. More

Service Rep was awesome! Service rep was involved and totally committed to getting the job done! He provided us with a loaner car, & dealt with Hyundai to satisfy us. He commu Service rep was involved and totally committed to getting the job done! He provided us with a loaner car, & dealt with Hyundai to satisfy us. He communicated with us superbly, and added to our dealer satisfaction immensly. In all of my years dealing with auto dealerships (61) I have never seen the service and commitment that we received with Steven. Considering Steven's outstanding performance & Hyundai's professional committment, you can be sure that I will be an Ideal customer. Harry & Steffi Alexander More

Regular maintenance Free car wash. Service is short staff.had to wait 10 minutes to pull car into the bay. Have to schedule service but was done fast. Free car wash. Service is short staff.had to wait 10 minutes to pull car into the bay. Have to schedule service but was done fast. More

Service I was greeted promptly and did not have to wait long at all. The service waiting room was clean and the wifi was great. Great. I was greeted promptly and did not have to wait long at all. The service waiting room was clean and the wifi was great. Great. More

Servicing my GMC The service department at Ideal is excellent. I am extremely fussy about my truck and they put my concerns to ease. Thank you all at Ideal for makin The service department at Ideal is excellent. I am extremely fussy about my truck and they put my concerns to ease. Thank you all at Ideal for making my service experience excellent. More