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Integrity Buick GMC Cadillac
Chattanooga, TN
97 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 97 reviews
July 07, 2020
Matthew Thank you for your service, your help and dedication in my problem.I went for 3 recall and it turned out that my transmission was broken. thanks to matt's good job i am already with my car dedication in my problem.I went for 3 recall and it turned out that my transmission was broken. thanks to matt's good job i am already with my car More
by alonsoyurisan2014
Employees Worked With
Matthew
Helpful March 26, 2020
Great Service Department! I have a 2019 GMC Denali that had 3 recalls on it. I took it into Integrity, not only did they fix the recalls, but they washed my truck, too! The s I have a 2019 GMC Denali that had 3 recalls on it. I took it into Integrity, not only did they fix the recalls, but they washed my truck, too! The service floor is so clean you could almost eat off of it, and everybody was very friendly and very courteous! More
by aussie32807
Employees Worked With
Matthew Lockhart
March 18, 2020
Bryan House and Bridgett Sanders along with Justin in finance all made the buying experience seamless. This is the third vehicle I have purchased thru Bryan and the Integrity team and I will be back. Kee finance all made the buying experience seamless. This is the third vehicle I have purchased thru Bryan and the Integrity team and I will be back. Keep up the great work! More
by Jcoleman
Employees Worked With
Bryan House, Justin in Finance, Bridget Sanders
February 29, 2020
I began looking for a used SUV or truck back in October 2019. After many hours of research on CarGurus and CarFax I narrowed my search down to four dealerships, two of which were Integrity GMC and Integri 2019. After many hours of research on CarGurus and CarFax I narrowed my search down to four dealerships, two of which were Integrity GMC and Integrity Chevrolet. Mr. Jody at Integrity Chevrolet and Mr. Trent Wichman at Integrity GMC were my two favorites. Trent went out of his way on three occasions to stay late after the dealership was closed to allow me multiple times to test drive GMC Sierra Denali trucks. Finally Trent and Mr. Bailey Morgan closed the deal a week ago on my new 2020 GMC Sierra Denali truck. It checked all my boxes and Bailey helped me get the payment where it needed to be. Thanks guys for selling this 49 year old guy his first brand new truck! More
by Don T. - Wildwood
Employees Worked With
Trenton Wichman, Salesman, Bailey Morgan
February 24, 2020
Outstanding!!! Thay did a great job all the way around. I will most definitely go back. Great people. They got me financed and I didn't think they would. They went above and, I believe, beyond to get me i I will most definitely go back. Great people. They got me financed and I didn't think they would. They went above and, I believe, beyond to get me in the New Acadia. We love the New Acadia. GREAT PEOPLE!!! Especially Ms. Bridget. More
by Lee Mac
Employees Worked With
Bridget Sanders
January 06, 2020
DO NOT WORK WITH GREG POPE. I RECOMMEND JACOB STANLEY. Would be 5 stars but Greg Pope provided horrible service during the process of buying the truck I bought by accusing a customer of wrecking the vehicl Would be 5 stars but Greg Pope provided horrible service during the process of buying the truck I bought by accusing a customer of wrecking the vehicle before even looking to see what was wrong with the vhicle. Told me to "think about what I did to the truck and call him back when I knew what I did and to come down to Integrity GMC to pay for it". Truck was never damaged when I test drove it. Greg confirmed that before and after I returned the vehicle. Jacob Stanley however provided excellent service and was great to work with. I would recommend him to anyone looking to buy a vehicle. Jacob made sure I was taken care of when I came back to look at the truck one more time He made the process more smooth after Greg Pope gave me no choice but to decide to walk away from buying the truck and possibly returning to Integrity Buick Cadillac GMC for any vehicles in the future. Jacob represent the dealership like it should be unlike Greg. More
by Gbaugh
Employees Worked With
Jacob Stanley. Greg Pope. , Bailey Morgan
January 02, 2020
Buying car Our experience with Integrity Automotive Group was EXCEPTIONAL! From the website, to the salesperson (Bridget), to the test drive and buying our SUV, Our experience with Integrity Automotive Group was EXCEPTIONAL! From the website, to the salesperson (Bridget), to the test drive and buying our SUV, it was a very pleasant experience. We will definitely recommend this dealer and will be back when we are looking for another vehicle! More
by EAH
Employees Worked With
Bridget Sanders
December 26, 2019
1Fix 1Broke Plus: Easy to get appointment Plus: Friendly Staff Plus: Loaner car for long waits Minus: Each time (twice) I have had electronics repaired for rec Plus: Easy to get appointment Plus: Friendly Staff Plus: Loaner car for long waits Minus: Each time (twice) I have had electronics repaired for recalls or bulletins something that worked before didn't when I got my truck back. Most recently the high beam control. So I'm having to take it back again. More
by D.
Employees Worked With
Matthew Lockhart
December 18, 2019
Best customer service I've received all year! Had a great experience with the customer service department, specifically Ashley. Very friendly and professional. She answered all of my questions and Had a great experience with the customer service department, specifically Ashley. Very friendly and professional. She answered all of my questions and anything she didn't, she got me an answer promptly. More
by AB_theYoda
Employees Worked With
Ashley Joga
December 15, 2019
This dealership is 5 star based on the customer service alone! Ashley os always a pleasure to work with ratjer I have to call in or take my vehicle in for service. alone! Ashley os always a pleasure to work with ratjer I have to call in or take my vehicle in for service. More
by albajoga1
Employees Worked With
Ashley
