Ira Lexus Danvers - Service Center

Excellent service Adam Ragab in the service department at Lexus was terrific to work with. Couldn't have imagined a better experience. The whole service team was really Adam Ragab in the service department at Lexus was terrific to work with. Couldn't have imagined a better experience. The whole service team was really helpful More

Marvelous experience I am a long-time customer at this dealership. I always been treated with common courtesy and respect. My visit is due to my 50000 mile service on my 2 I am a long-time customer at this dealership. I always been treated with common courtesy and respect. My visit is due to my 50000 mile service on my 2013 RX 350. More

Es350 40k service The dealership provides excellent service. However. the charges are very expensive. I do want to thank Jennifer Perry for her professionalism and The dealership provides excellent service. However. the charges are very expensive. I do want to thank Jennifer Perry for her professionalism and suberb service she provides. More

Service and repair I'm very happy with customer service, quick and explained very clear and follow up with there job helpful and price reasonable give an advice I'm very happy with customer service, quick and explained very clear and follow up with there job helpful and price reasonable give an advice More

Ira Lexus made it easy I made an appointment for 30,000 mile service on my 2013 LS460 which I bought certified in Florida oct 2016. Dibn't know if Ira would honor the mainte I made an appointment for 30,000 mile service on my 2013 LS460 which I bought certified in Florida oct 2016. Dibn't know if Ira would honor the maintenance deal. They did, made an appt for me within a couple of days at the time of my choosing and provided a loaner. Service Rep Dennis Pellegrino was great-professional, courteous and didn't waste any of my time. Five Stars! Bobbi Cashman More

Nail stuck in the tire I was able to make an appointment right away. Reasonable cost to repair. Service Manager, Adam Ragab, was professional and proficient, I highly recomm I was able to make an appointment right away. Reasonable cost to repair. Service Manager, Adam Ragab, was professional and proficient, I highly recommend him. More

Excellent service. Excellent customer service from beginning to end. Jennifer Perry, Assistant Sales Manager was excellent. I have always had an excellent experience at Excellent customer service from beginning to end. Jennifer Perry, Assistant Sales Manager was excellent. I have always had an excellent experience at Ira Lexus. I will continue to do business. More

Car serviced I brought my car in to be serviced and received a loaner car for the afternoon. Tyna was helpful and courteous. It was nice to get back into my freshl I brought my car in to be serviced and received a loaner car for the afternoon. Tyna was helpful and courteous. It was nice to get back into my freshly cleaned car! More

Service appt. - 1st time new customer Looks like Brendan may be new to the service advisor role as he is listed under Administration? That being said, I was a first time service customer Looks like Brendan may be new to the service advisor role as he is listed under Administration? That being said, I was a first time service customer with a used GX just bought. I tried to buy it at IRA but they didn't stock what I wanted- worked with Gene /Sales, very nice guy as well. Brendan did a fine job setting me up and communicating during the service, nice personality, knowledgeable. This dealership will be my go-to for service and I am happy to work with Brendan. More