Ira Subaru

Beautiful place very welcoming and inviting. Dog friendly which we love Nala is very comfortable there. Dog friendly which we love Nala is very comfortable there. More

The office/showroom was clean and impressive. All employees were friendly and professional, especially our salesman, Habie. All employees were friendly and professional, especially our salesman, Habie. More

I brought my car in to be fixed in three areas before my extended warranty expired. The technician did a multi-point inspection and recommended extra services AND had me pay $198 to diagnose the problem bec extended warranty expired. The technician did a multi-point inspection and recommended extra services AND had me pay $198 to diagnose the problem because the indicator light wasn’t currently on. The diagnosis ended up being a faulty battery, which they were going to charge an extra $100 to install. They kept mentioning that their battery came with a three year warranty, unlike other places. It is common for a battery to come with a three year warranty. In the end, they only actually fixed one of my three issues, but charged me $327! This is Not including the overpriced battery charge, which I didn’t get. I also noticed on the technician’s multi point inspection that he flagged that I could use a new cabin air filter. I had just replaced that exactly a week before. This makes me question the integrity dealer and any suggestions he might have for my car. In the end, he blamed a faulty battery for the backlight of a toggle switch being out in addition to the warning about my headlights… I am not sure if my new battery will fix this issue, but I am glad I could stop by Costco and purchase a new battery with a 3 year warranty for $150 less than Ira was charging me… More

Excellent service as always, and love my adviser, Yvonne DeJongh, who always goes the extra mile! I have had my car serviced at Ira Subaru in Danvers ever since I bought it there in 2010 and always feel so DeJongh, who always goes the extra mile! I have had my car serviced at Ira Subaru in Danvers ever since I bought it there in 2010 and always feel so secure with the quality of their work. The video of the tech explaining the service that needs to be done, allows me to approve the work without hesitation. The communication all around is.A+! More

Great service and friendly staff and fair prices with all the necessary ammenities to make the experience as easy as possible the necessary ammenities to make the experience as easy as possible More

Everyone is always helpful and welcoming. From sales to the service center, I’m always comfortable enough to ask anyone for assistance. From sales to the service center, I’m always comfortable enough to ask anyone for assistance. More

Andrew in sales was great. Very helpful and knowledgeable about used cars. However the dealership seems disorganized and major communication issues between departments. Took d Very helpful and knowledgeable about used cars. However the dealership seems disorganized and major communication issues between departments. Took days to register the car after purchasing. More

Super friendly team, fast check-in, and quick turnaround. My Laison Yvonne was welcoming, helpful, and on top of things. The maintenance was done quicker than I expected, and they explained every turnaround. My Laison Yvonne was welcoming, helpful, and on top of things. The maintenance was done quicker than I expected, and they explained everything clearly along the way, and the costing without any pressure. Honestly these are easiest, smoothest maintaince visit I’ve ever have. Highly recommend Subaru! More