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Ira Subaru

Danvers, MA

4.7
635 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 635 reviews

September 17, 2020

I was completely satisfied with subaru dealership in danvers The people in sales were very courteous and went out of their way to accommodate me. I did buy a subaru and within a week bought another use More

by judypal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Behaj-sales Financing Ryan Beattie
Sep 25, 2020 -

Ira Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 01, 2020

I only gave it 1 star because 0 isn't an option. Lured into the showroom by Internet showperson. NO SOCIAL DISTANCING. Promised that as a former customer they would do everything to make great price to ge More

by amf
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Figueroa
Sep 16, 2020 -

Ira Subaru responded

Thank you for letting us know about your experience. We apologize that you feel this way. We are happy to match or beat any competitor's trade-in offer. We also have separated desks, protective shields at each desk and require all staff to wear masks and practice social distancing. Can you please reach out to our Sales Director, Joshua Bishop, at 978.739.8882? We would like to know more about why you felt this way about your experience.

Sep 16, 2020 -

amf responded

I showed the email offer from CarMax to the salesperson and he flat out refused to meet it. Yes, you have masks and shields, but the showroom was way too cramped. People were bouncing back and forth around the screens; tables were too close together.

August 13, 2020

Car listed before it reached dealership and serviced Ira Subaru listed a 2004 Honda CR-V 2 weeks prior to the car reaching the dealership. Once there, we were able to take the vehicle to our mechanic wit More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Jiminez
Sep 16, 2020 -

Ira Subaru responded

Tyler, Thank you for letting us know about your situation. We do market our cars as quickly as we can so that no one misses the opportunity to purchase one of our vehicles. We really appreciated the opportunity to do business. Unfortunately, this vehicle did not meet our safety guidelines after the car was able to make it into our shop. We refunded your money as soon as we found out that we were not going to be able to sell this car. All of our guest's time is extremely important to us, but our guest's safety is #1. Please reach out to Josh Bishop, our Sales Director at 978.739.8882. Thank you for the kind words about our Sales Person Jack, but we’d love the opportunity for you to change your opinion about our dealership.

June 20, 2020

Great experience! Both Kat Phommathet and Jack Jimenez in the sales department were incredibly helpful and easy to work with. After shopping around at few other local Subaru dealerships I was glad to have vi More

by Patwest_
Recommend Dealer
Yes
Employees Worked With
Jack Jimenez, Kat Phommathet
Sep 08, 2020 -

Ira Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 04, 2020

Ira made my vehicle purchasing experience extremely enjoyable. Jean Pierre took care of all my needs. He found me the perfect Forester that matched all my needs and wants. He was even accommodating whe More

by Scott Arcuri
Recommend Dealer
Yes
Employees Worked With
Jean Pierre
Sep 08, 2020 -

Ira Subaru responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

May 21, 2020

Best car-buying experience I've had After buying my last car at a sketchy dealership, I knew I needed to find a dealership I could trust. Working with Ira Subaru really made the car buyi More

by samanthamyott
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Sep 08, 2020 -

Ira Subaru responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

May 16, 2020

My husband and I had never leased before, or owned a Subaru! Ryan Beattie walked us through every step and made it so easy. We needed a reliable car FAST, and had gotten to the point of having my husban More

by DupreWilsons
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie, Devin Looney
Sep 08, 2020 -

Ira Subaru responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

April 07, 2020

Great experience and very nice salesman. I had purchased a Subaru Crosstrek from another brand dealer not even a month prior to coming to Ira Subaru. Big mistake. I had that car for a month w More

by HondaandSubaruOwner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Pierre El Hachem
Apr 07, 2020 -

Ira Subaru responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

February 17, 2020

Tried Every Which Way to Screw Me - Pure Evil Go to a police auction before Ira. Threw a quote at us that wasn't even close to posted price. Then claimed they were being tortured and driven More

by jaffonerr
Recommend Dealer
No
Employees Worked With
Other Employees : Ed Cooperstein, Eric Feldman, Marc Rowe, Manny Figueroa, Gene D'Alessandro, Joe Silva, Steve Medeiros, Rich Nadeau, Nick Campusano
Feb 18, 2020 -

Ira Subaru responded

I just reviewed your posted review and I cannot find you in our system, are you sure you have the right dealership? In any event, even if you’re not our customer and have not been into our dealership…I would like you to become a customer. Please reach out to me so that I can understand your needs and desired vehicle, I am sure we can put a deal together. Best Regards, Roscoe Robinson General Sales Manager roscoerobinson@group1auto.com

January 31, 2020

Subaru Forester lease After contacting numerous Subaru dealerships in the area, I ended up at Ira cause the internet sales member was very persistent and detailed in his ex More

by SubaruSti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Welch
Feb 20, 2020 -

Ira Subaru responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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