Ira Subaru

I was assured that my car was leaking fluid I had the dealer investigate a possible leak which was not easily discernable by checking fluid levels under the hood. There had been a large fluid st I had the dealer investigate a possible leak which was not easily discernable by checking fluid levels under the hood. There had been a large fluid stain on the fresh fallen snow in the driveway under the car. I brought my vehicle in and was supposedly and thoroughly looked over. After a short time I was advised that the vehicle was leak-free. More

Service update and oil change Excellent and prompt service. Let me know exactly what was going to happen and how long it would take, as well as how much it would cost. I was dis Excellent and prompt service. Let me know exactly what was going to happen and how long it would take, as well as how much it would cost. I was disappointed that I was not able to have my car washed due to the cold weather. More

Excellent service Found the best deal for the Outback we wanted here. Purchase was simple and easy, financed there. Will be back when we need another car! Found the best deal for the Outback we wanted here. Purchase was simple and easy, financed there. Will be back when we need another car! More

Helpful with an acute issue and flexible Dave was thoughtful. I complained of the car vibrating which he said was due to snow in rims. Then got me in right away with my need for an oil change Dave was thoughtful. I complained of the car vibrating which he said was due to snow in rims. Then got me in right away with my need for an oil change and tire rotation. More

exceptional William was so helpful I was so worried with the pending storm and my car repairs, William and everyone at Ira Subaru were so helpful in fact i bought a new car that day bec I was so worried with the pending storm and my car repairs, William and everyone at Ira Subaru were so helpful in fact i bought a new car that day because of how great they are here More

Worst experience of my life I was given an appointment to have some service done to my car i was told they had all the parts brought the car in at 8:30 am had to get a ride to do I was given an appointment to have some service done to my car i was told they had all the parts brought the car in at 8:30 am had to get a ride to do this then i got a call at 1:00 pm saying that unfortunately they didn’t have the parts to fix it and don’t know when they will have them to come and get the car and they will call me at some later date this is not acceptable bussiness relations More

Replace headlight I had a headlight that burned out which has happened several times with this car. Yvonne identified an extended warranty on my model for headlight bul I had a headlight that burned out which has happened several times with this car. Yvonne identified an extended warranty on my model for headlight bulbs. She was very helpful and friendly. More

Frustrating My tpms warning light came on. Being a nervous driver, I called and asked for an appointment. Was told no appointment necessary to check this. Just d My tpms warning light came on. Being a nervous driver, I called and asked for an appointment. Was told no appointment necessary to check this. Just drive into service bay and technician will help. We are open till 7 pm tonight. Got there at 615. Pulled in, told them my issue and am told we can't help you tonight. I explained I called for an appointment. Didn't matter. No one there to help. Whoever told you you could come in after 5 and get service was giving you bad info. It was your service department. On way home, car made funny noises and skidded twice. Some other light came on. Afraid to drive the car at this point. Bought it in April 2016 new. It has 8,000 miles on it. As I said, nervous driver. Don't drive much. Very frustrated. More

Service after Christmas 2 days after Christmas went to my dealer for an issue re starting the car. Fixed before stated wait time and resolved a second issue as well. 2 days after Christmas went to my dealer for an issue re starting the car. Fixed before stated wait time and resolved a second issue as well. More

Praise for service advisor Yvonne knowledgable about autos. The very best ever. She knew exactly what should be done. I always want to have her when I come. I have complete conf Yvonne knowledgable about autos. The very best ever. She knew exactly what should be done. I always want to have her when I come. I have complete confidence in her. She knows how to work on cars herself! More