Ira Toyota/Scion of Danvers

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricky Aurora

My Review of Ira Toyota/Scion of Danvers:
Excellent in all categories. Great followup of my questions. Good demonstration of all features of the 2010 Toyota RAV4 Limited auto we purchased. In particular, gave a demo of using the RAV4's blu-tooth phone installation. I travelled 90 miles from Blackstone, MA to Daanvers, MA for my purchase, which was worth the trip. I would recommend Ricky Aurora to be the dealer to go to all my friends and relatives.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Arora

My Review of Ira Toyota/Scion of Danvers:
I have always been a fan of Toyota, and this dealership makes the experience a great one. From the Service Department to the Sales Department and every Department in between, Ira Toyota ranks top in my list!
Ira Toyota employees are very friendly and respectful, always making you feel like a VIP.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Aubuchon

My Review of Ira Toyota/Scion of Danvers:
We were looking for a used 4Runner, and had a price point in mind. Mark Aubuchon showed us a few that he had, but none fit the bill (so to speak). We returned several days later, and lo and behold, one of them was a "Manager's Special" -- a significant savings off the original. We negotiated with Mark -- a very easy negotiation, we didn't have to talk to any tough-sales-managers -- and ended up very happy with the deal. Beyond that, Mark personally worked very hard to accommodate some special requests, finding matching parts of some broken items, calling third-party vendors, and checking up on our satisfaction twice so far.

The only negative thing I have to say about the dealer is that it requires its sales people to interview any prospective client in depth (at least a 10-15 minute procedure, complete with paperwork) about their needs and even their financing plans, even if they come in with a particular vehicle model in mind. This apparently must be done before they show any vehicles. We went through the procedure first in the used car department, then again in the new car department. It was unnecessarily time-consuming and a little irritating.

At any rate, Mark is very knowledgable about the vehicles, appearing to be other employees' go-to guy for information. He is very easy-going, no pressure, super accommodating. He truly wants his customers to be happy. We feel as if we got a great car at a great price, and that Mark was looking out for us. Thanks, Mark!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Aubuchon

My Review of Ira Toyota/Scion of Danvers:
I had a really good experience at Ira Toyota, Danvers. I travelled all the way from the south shore to Danvers, because they had the best online advertised price for a used 2007 Hyundai Accent Hatchback. Mark made me feel very comfortable, no pressure at all. He didn't try cheesy gimmicks, or treat me like a sucker.

The negotiation process wasn't drawn out forever. I felt like I got a very fair price 2K off sticker. (Show up at the end of the month, depending on how much profit they've made that month, you could get a really good deal.) Don't get me wrong, they are car salesmen. Lucky for me, they did everything by the book: "I've got other buyers waiting for this car", coming over with the words FINAL stamped on the offer. Honestly, if that's the worst of it, I don't think you could ask for any better.

The only negative was that I had to wait around for a long time for the paperwork to be put together. The registration and plates were handled beautifully and I drove it off the lot the following weekend.

Trust me, I had been to other dealerships and I felt like I was thrown into a pool of piranhas. I would send me friends and go back to see Mark and buy from Ira, Danvers.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricky Arora

My Review of Ira Toyota/Scion of Danvers:
It was a great experience going to IRA Toyota in Danvers Massachusetts for buying a new Car. Ricky helped us right from the time we entered the dealer showroom till the car was delivered in immaculate condition.

Ricky explained us in great details the benefits and options available in Toyota Camry, the car we were interested in buying. He also explained us the finance options available, since we were looking for financing the car. It was a good experience understanding the new features offered by 0'10 Camry vis-a-vis earlier models.

The overall process including paper work, having our doubts cleared to the delivery of the car was smooth and hassle-free.

I'd definitely recommend IRA Toyota of Danvers to my friends should they be looking for a new or a used Toyota.

Thanks and regards,
-Shashank

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ramon Borack

My Review of Ira Toyota/Scion of Danvers:
I recently purchased a Tacoma Double Cab. Ira was competitive on price. I was pleasantly surprised at how friendly and accomodating they were (I had my 5 year old in Tow and the play room also helped!!!). The salesman, Ramon, was very knowledgeable on the features of the vehicle (I was surprised that other dealers did knot always know the packages or features for the Tacoma) and was friendly and accomodating. They informed me of various options for my new truck but didn't pressure me to purchase anything. While they prepared my car, I watched the Olympics in the comfortable lounge with compimentary coffee and snacks at the cafe. I highly recomend dealing with them and plan on purchasing my next car from Ira.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricky Arora

My Review of Ira Toyota/Scion of Danvers:
the treatement i had with Ira toyota was great the staff was very helpfull my salesman RICKY ARORA was fantastic he made very me comfortable he didn't hesitat with answers to my questions very knowledged with the toyota products i have been dealing with this company for 20 years and and has been good.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricky Arora

My Review of Ira Toyota/Scion of Danvers:
I had a great experience. Ricky was helpful and not pushy like many other dealers. I felt that he was really trying to help me and not just pushing me along just to make a sale. You can tell that he is someone who really cares about customers and wants to make sure that you are getting the best deal.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Walter, Melissa, Erik

My Review of Ira Toyota/Scion of Danvers:
I had an excellent experience at Ira Toyota. I went looking for a used camry and found what i wanted. The sales people were not pushy, but helped me find exactly what I wanted. I got the car I wanted at the price I wanted. All of the people I delt with made getting my new car as easy as possible! I would recommend them to anyone!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: RICKY AURORA

My Review of Ira Toyota/Scion of Danvers:
I WENT TO IRA LOOKING FOR A NEW PRIUS. I HAD A 2007 LEASED AND MY LEASE WAS UP IN APRIL. I LIKED THE 2010 I DROVE AND RICKY AND I WORKED OUT THE DETAILS OF THE LEASE EASILY. THERE WAS NO PRESSURE AND RICKY LISTENED TO ALL MY REQUESTS. JR.,IN FINANCE, WAS ALSO PLEASANT TO WORK WITH. I'M LOOKING FORWARD TO MY 3 YEARS WITH MY NEW PRIUS.

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