Ira Toyota/Scion of Danvers

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nelson Medrano

My Review of Ira Toyota/Scion of Danvers:
At all times, Nelson Medrano was a perfect gentleman and did everything to make our experience a pleasant and rewarding one. While Toyota certainly was happy to make a sale, I never experienced undue pressure to purchase a vehicle from them. My experience with the finance manager was also a very positive one and once again, I was never pressured to purchase any additional finance/warranty options. The vehicle was delivered in excellent condition and all of the paperwork was completed in a very satisfactory fashion.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Okafor

My Review of Ira Toyota/Scion of Danvers:
Chris Okafor helped me get my first car which was a 2009 Toyota Camry. The car was reliable just as he said it would be. I now drive a 2010 Toyota Camry and he also helped me get a lower monthly lease payment with no money out of my pocket. Mr. Okafor was EXTREMELY pleasant throughout the entire transaction and even stayed late to make sure I was able to drive away in my new vehicle because it would be very inconvenient for me to make another trip to the dealership. That day he had somewhere to be in another state but sacrificed his time to save me time and we all know that time is money. Thanks Mr. Chris Okafor and the Danvers Toyota dealership!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gezehagne,Chris,Michael Garabedian

My Review of Ira Toyota/Scion of Danvers:
This is my seventh car I've purchased from Ira in the past three years.Usually I deal only with Michael Garabedian,whom I trust and has always given me exempliary service..This time he introduced me to Gezehagne ,and his sales manager,Chris...My experience could not have been better. These gentlemen were prompt and all things were done as promised on time......I was in the buisiness for many years.I have seen the good and the bad...I strongly reccomend these gentlemen and (IRA) the dealership that they represent,for hosesty,integrity,promptness,and the best deals and service i've seen anywhere else!!!!!!!! Robert Finn

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Samuel Mistava

My Review of Ira Toyota/Scion of Danvers:
Ira Toyota of Danvers - Samuel Mistiva was great. His manager Keith Henderson was great. No fooling around - just busines and we made a great deal with out any games. Thanks. I was very impressed and happy to do business. You are lucky to have Samuel. I will recommend Samuel to all my business associates and friends. I'm so happy to be in my Corolla and got rid of my 2002 Saab. The Saab was an awful car. I got stranded at least 19 times in 8 years. Ann S. Toyotal Corolla S 2101

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Lewis Rylant and Luis Hernandez

My Review of Ira Toyota/Scion of Danvers:
I was very pleased with my experience at Ira Toyota. Everyone was extremely helpful with answering any questions that I had and they also made me feel no pressure towards purchasing a new car right away. I would recommend both Lewis Rylant and Luis Hernandez. Both of them made my experience as easy as possible!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricky Arora (The Sales Reprepresentative), & Finance Manager

My Review of Ira Toyota/Scion of Danvers:
Management of Ira Toyota.
I would like to express my appreciation to Ira Toyota for a pleasant car buying experience. For several months, I've been on the quest to find a good deal on my always dream car, Toyota Camry, but always had to wait for a better opportunity. We, the customers, have the choices to shop around and compare. Between other Toyota dealers, I chose Ira Toyota and I'm glad I did. Since you have a professional and friendly staff, I don't regret my decision on conducting business with you. There were other opportunities to buy in dealers throughout woburn and atlantic, but after I visited your dealer, I had no doubt I was in the right place.
Starting from my first contact, Mr. Arora, sales representative, who conducted himself in a very patient, professional and pleasant way, to the financing Department, (sorry, I cannot remember his name), who helped me get a better options than the one I had in previous car. For all of you, behind the scenes personnel, I want to say thank you.
I was first interested in one Venza you had on your lot couple of month ago. At that time, Ricky Arora, the sales representative handed me his business card and explained about all what I was looking for, but because of his great customer service, I wanted to come back I have the same sales representative. Fortunately, Mr. Arora was there again, and it was my choice to conduct business again. Mr. Arora is an asset to your company and I wanted to let you know. All the way from the beginning interview asking me what I was looking for, to my choices, to my test drive and to the end of the deal. I have to say that day I was not planning to buy, but to ask questions, but I was so convinced, that I walked out with my dream car. I went by myself and had no second driver, but your personnel kindly followed over phone. Definitely Ricky Arora an asset to this dealership. I'll be back soon for another vehicle to him.
Please enjoy the platters as a token of appreciation.
Mulu Ken.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gezehagne Alemu

My Review of Ira Toyota/Scion of Danvers:
Gezehagne is one of the best sales people I have had the opportunity to deal with. He is friendly, considerate, and has always given me the best deal possible. I have purchased 4 cars from him and recently purchased a 2009 Tacoma. I am extremely satisfied with Gezehagne. I have recommended him to many friends. You are lucky to have him as one of your salesman.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gezehagne Alemu and Dave Tanger

My Review of Ira Toyota/Scion of Danvers:
This was the easiest, friendliest, all out best car buying experience I have ever had. Gezehagne was funny, helpful, and great. I think we got a car that matched our needs perfectly for a great price. Dave was also very friendly and he explained all of the financial options clearly. I could not have asked for more!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Samuel Mistiva

My Review of Ira Toyota/Scion of Danvers:
I normally hate the new car buying experience, but enjoyed my interaction with IRA Toyota in Danvers. We were torn between the Honda Oddyssey and the Sienna, but ultimately chose the Sienna due to the service we received. Samuel bent over backwards to ensure we were happy with our purchase and the sales managers worked with him to fully satisfy a pretty tough customer (me) and a tougher customer (my wife). Thanks Samuel for putting us into our new vehicle.

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