I recently tried to purchased a 2017 Toyota Sienna at Ira Toyota of Manchester. I went in knowing that Toyota of Nashua, from a through a quote from their Internet sales department, would sell the vehicle to me for $29,200, the retail price was $33,850. What initially brought me into the dealership was a 2014 the sienna for $22,000 which was listed on their website. When I got to the dealership that vehicle was conveniently missing from their inventory yet it is still listed on their website.
So, after discussing the new Sienna with the sales person, He said he would have to go discuss the sale with his manager and came back with a quote of $31,500. After I told him that I had a quote from Toyota of Nashua, the salesman returned it to his manager and came back saying that they could match Toyota of Nashua's quote of $29,200. Ironically, after the sales person returned to his manager the second time I decided to call Toyota of Nashua and spoke with Kay, their Internet sales person and ask if they would take a lesser price and before the Ira sales person returned said they could drop it to 29,000 even, which the Ira sales person eventually said they could match.
The long and short of it is I did not feel comfortable dealing with Ira Toyota so I told him I would consider their deal but I was going home to think about it. That evening, Kay from Toyota of Nashua called me at home and said she had spoken to the general manager and they would sell me the vehicle for 28,750 and throw in a pair of all weather floor mats.
I am now the proud owner of a Toyota of Nashua 2017 Toyota Sienna.