
Ira Volvo Cars South Shore
Rockland, MA
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Pleasant, friendly and professional staff. Very accommodating abd tru want to get you into the car you want. This is the second vehicle we have bought from them and we drive all the way down f Very accommodating abd tru want to get you into the car you want. This is the second vehicle we have bought from them and we drive all the way down from haverhill which is a bit of a drive but so worth it. Highly recommend and lots of inventory to choose from too. More
I had a very positive experience at Ira Volvo. William and the rest of the team were very helpful, provided great service and made the entire transaction very smooth and worry free. I would highly William and the rest of the team were very helpful, provided great service and made the entire transaction very smooth and worry free. I would highly recommend doing business here. Michele More
Pat, The service tech was not straightforward and forth coming with information on the intermittent Google operating system issue, which caused safety issues. In addition, there is an issue with the auto/s coming with information on the intermittent Google operating system issue, which caused safety issues. In addition, there is an issue with the auto/stop start - the tech told me there was an option to turn that off - I asked Pat to show me (I knew there was option to do that) and it must have been on older models. To try to resolve the issue, I had to ask Pat to have the tech review the logs to find the history and I was told I had to wait and it could take hours for Volvo corporate to respond and do the data retrieval. I waited from 9am to 4 pm to get my car back. I am still waiting (36 hours later) for the service tech to send me the paperwork to sign so Volvo can evaluate the maintenance log. The general manager was not helpful, was blaming the issues on “Volvo” and I cannot believe how they were taking no accountability for the issues of an 8 month old XC60 that cost $61.5k. I have had 5 Volvos over 20 years, since they were bought by the Chinese company the quality and culture have completely changed. I would not recommend buying a Volvo or getting yours serviced at Ira South Shore Volvo. More
I was there over two hours and the employee asked who I was.. I said I’ve been waiting over 2 hours… no one asked if I would like a refreshment or we will be this much longer. Then I had to ask what was d was.. I said I’ve been waiting over 2 hours… no one asked if I would like a refreshment or we will be this much longer. Then I had to ask what was done to the car.. More