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Irwin Hyundai
Laconia, NH
674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 674 reviews
January 25, 2024
We live outside the area and come up to Irwin for our car purchases. We've been loyal customers for over the past 12 years. We've been fortunate to have the best sales representatives to deal with. With our purchases. We've been loyal customers for over the past 12 years. We've been fortunate to have the best sales representatives to deal with. With our past two purchases we dealt with Tom Whitney who was really attentive to our needs. We appreciate his follow up and follow through. The pick up day was handled effectively and ran on time. They valued our time which we appreciated. We would recommend working with Tom he won't disappoint he goes the extra mile. Thanks for all you've done for us with our last 2 purchases we made in December 2023 and January 2024. JP & SP More
by jpennington50
Employees Worked With
Thomas L Whitney
Helpful November 17, 2023
Irwin Hyundai demonstrated their committment to customer service and satisfaction during every step of the purchase process. I am a demanding customer and I have nothing but great things to say about our sa service and satisfaction during every step of the purchase process. I am a demanding customer and I have nothing but great things to say about our salesmen - Paul Norrish - and everyone we worked with at Irwin Hyundai! More
by Petert19046
Employees Worked With
Paul Norrish
April 15, 2023
We bought a used 2013 dodge grand caravan on February 7th 2023 and have had nothing but problems since day one. We have already put $1300 into it and it still has major problems. We haven't even had it 3 mon 2023 and have had nothing but problems since day one. We have already put $1300 into it and it still has major problems. We haven't even had it 3 months yet. We are not even sure the vehicle is safe to drive. It needs more work we can't afford and we have 5 years to pay on a vehicle we can not drive. This dealer ship only cares about the money not the customers. We went with them because of the reviews. They appear to have good reviews and now I know why. They delete the bad reviews. They delete mine so no one will see them. Please do not do what we did they don't care about their customers. Maybe if they were willing to repair the vehicle no charge then maybe they would get a good review but people deserve to know the truth. They will delete my post because they have already done it but I will keep posting until they fix our van no charge. It seems if you sell someone a lemon and neither party realizes it they would do the right thing. Not Irwin. More
by Debra
Employees Worked With
Joe
October 04, 2022
Fair, honest, and they even took a video of my car to show me the issues or what might need to be replaced before my next inspection. show me the issues or what might need to be replaced before my next inspection. More
by Sphinxy8130
Employees Worked With
Unfortunately I am horrible with names but I think his name was Steve that service our vehicle.
September 17, 2022
We were very pleased with our salesman, Hoon Sang. He was friendly , & very knowledgable about the vehicles we looked at. When we made our decision, he went over everything with us about the car & e He was friendly , & very knowledgable about the vehicles we looked at. When we made our decision, he went over everything with us about the car & explained everything really well. We were very pleased with the whole experience. More
by fulhousedb
Employees Worked With
Hoon Sang
September 09, 2022
If you want to pay 30k for a 25k vehicle, look no further. I inquired about an Elantra hev and was told they are charging a 20% premium over msrp. Why? Because we can. No wonder they have inventory further. I inquired about an Elantra hev and was told they are charging a 20% premium over msrp. Why? Because we can. No wonder they have inventory More
by Quixotesmill
Employees Worked With
Hoon
August 25, 2022
Called to get my starter replaced on a Monday and had it completed by early Wednesday morning! Bob helped me through the whole process and responded quickly to all my follow ups I had. Thanks Hyundai team y completed by early Wednesday morning! Bob helped me through the whole process and responded quickly to all my follow ups I had. Thanks Hyundai team you all were awesome! More
by Kashman491
Employees Worked With
Bob
