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Irwin Hyundai
Laconia, NH
674 Reviews
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July 20, 2011
I called the dealership looking for an appt for an oil change for the Sat b4 4th of July. I believe I called on that Thursday, not really expecting to get in. They gave me my choice of 2 times. When I arr change for the Sat b4 4th of July. I believe I called on that Thursday, not really expecting to get in. They gave me my choice of 2 times. When I arrived there I was taken right in and did not have to wait at all. I got out of there in a decent time frame and was able to continue on with my holdiday weekend. More
by salwitch
Employees Worked With
don't know
Helpful May 05, 2010
I was able to work directly with the General Sales Manager, Matt Kelley, and he was great. Where else do you get to sit with the boss and buy a car?? Belknap Hyundai is a small, family owned and opera Manager, Matt Kelley, and he was great. Where else do you get to sit with the boss and buy a car?? Belknap Hyundai is a small, family owned and operated dealership, which makes it much more relaxed and actually enjoyable to buy a vehicle! And to top it off, their price was just as low, if not better, than every other Hyundai dealer we went to. I highly recommend that you give them a try! More
by matthewkk
Employees Worked With
Matt Kelley
February 23, 2010
Last year we went to Belknap Hyundai to look at a '08 Veracruz we found on their website that we ultimately ended up purchasing. We had a perfect experience there. First off, their prices were fantasti Veracruz we found on their website that we ultimately ended up purchasing. We had a perfect experience there. First off, their prices were fantastic. Between the deal they gave us and the kickbacks from Hyundai at the time I think we paid less that what we'd paid for our '02 Santa Fe when it was new. On top of that, we were able to negotiate some extras into the deal. They were very happy to work with us. There was plenty of back and forth but no games or tricks -- very straightforward. The sales experience itself was very friendly and professional. My wife and I took individual test drives. The kids had plenty to do inside the small dealership while mom then dad did their thing. When the deal was wrapped up, they handled everything including delivering the car to us in S. NH and taking the trade back to the dealership. The car arrived spotless with all options installed and working. The salesperson came along to make sure everything was perfect. More
by Stardog34
Employees Worked With
Don't Remember
December 12, 2009
I went in to buy a used Jeep, and traded in a used Jeep. When we found the vehicle we wanted, it was missing some things, like 2 cupholders, and a rearview mirror. Additionally, the battery was dead when w When we found the vehicle we wanted, it was missing some things, like 2 cupholders, and a rearview mirror. Additionally, the battery was dead when we went to take it for a test drive. They assured me that the battery would be charged when i bought it, and filled out a 'we owe' slip for the cupholders, a spare key, a rearview mirror etc.... the next day i picked up the vehicle and teh battery died on me later that day, so they came out and replaced it with a brand new battery. Now... a month and a half later, i still haven't seen any of the parts i need (cupholders, rearview mirror etc...) except for once...when they sent me the wrong cupholders and the wrong rearview mirror. Alex is the manager and service manager, and is very nice, but an absolute FLAKE when it comes to actually managing the business. The younger alex is about 14 years old and is absolutely clueless when it comes to sales, service and creating recurring business. I believe this dealership just wants you to come in and buy a car, and they don't care if you ever come back. More
by schoelman
Employees Worked With
2 different people both named Alex
