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J.B.A. INFINITI of Ellicott City
Ellicott City, MD
239 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 239 reviews
February 19, 2024
This is by far the best Infiniti dealership in the Baltimore area and I been to them all. Staff is knowledgeable, polite, and accommodating. Baltimore area and I been to them all. Staff is knowledgeable, polite, and accommodating. More
by Lt. G
Employees Worked With
Helpful November 25, 2023
Dealership found several items requiring attention. When I mentioned that I didn't have time for them to be addressed, they didn't pressure me like other dealers have done. When I mentioned that I didn't have time for them to be addressed, they didn't pressure me like other dealers have done. More
by pierce8000
September 17, 2023
JR at JBA service always keeps my QX60 in top condition. I know that I can get in the vehicle and drive 15 minutes or all the way to California with no worries-- HGL I know that I can get in the vehicle and drive 15 minutes or all the way to California with no worries-- HGL More
by HGL
Employees Worked With
June 03, 2023
I have been a customer for 20 years and cannot imagine that it is possible to receive better care! JR is always perfect to work with. that it is possible to receive better care! JR is always perfect to work with. More
by Jlcarletto
Employees Worked With
June 02, 2023
Very courteous staff and prompt service. Everyone was very up to date and knowledgeable about the vehicles. Everyone was very up to date and knowledgeable about the vehicles. More
by My2kidsonly
Employees Worked With
April 08, 2023
Very Professional JR carefully explained the diagnosis of the problem and sourced the parts needed in a timely makor of the problem and sourced the parts needed in a timely makor More
by Maestro
Employees Worked With
March 31, 2023
Customer service was excellent. Friendly and clean environment. I always go to the Ellicott city location. Friendly and clean environment. I always go to the Ellicott city location. More
by Chocolateshana69
Employees Worked With
March 23, 2023
Nothing but positive feedback and good explanation of service rendered Very satisfied with service I would highly recommend your dealership service rendered Very satisfied with service I would highly recommend your dealership More
by mike.mitchell200
Employees Worked With
JD
