JM Lexus

Having bought my first and second Lexus from JM, I returned (to buy an RX350 this time) because of my prior purchase experience and the price. Notably, there are several Lexus dealerships much closer returned (to buy an RX350 this time) because of my prior purchase experience and the price. Notably, there are several Lexus dealerships much closer which I passed up because of less than stellar past and recent sales experiences with them. Working with salesperson Robin McElroy was a pleasure, and I can highly recommend without hesitation asking for her. She is professional, capable, knowledgeable and honest. I knew what I wanted, yet checked out a couple of things before negotiating. She was helpful and 'keyed into' my preferences quickly. She was kind and patient with us, but kept things moving to prevent long waits. Being respectful of the car-buyer and of his/her time is as rare and precious as gold yet we find it at JM. I was not as pleased with the final price negotiated on this RX as I was in the past two cars (ES's) at JM. Realizing the RX remains popular allows them to unnecessarily overcharge on this model, and I felt the sales manager's price arguments were weak and baseless in this regard; as a loyal return customer who receives the letters offering pricing as such, I felt I received only lip service on that count. Nonetheless, aside from the dealer slightly overcharging on OTD price, Robin provided a remarkably good sales experience. She has the right combination of expertise to help keep them on top of the world. MM Miami, FL More

Amazing Experience! Great Sales Consultant! Would recommend to anyone! The level of service and the quality of experience was vastly superior to that of other Lexus dealships I have visted throughou recommend to anyone! The level of service and the quality of experience was vastly superior to that of other Lexus dealships I have visted throughout the country. I have already recommended others to check out JM Lexus! More

I am a proud Lexus owner since 2006 i own an IS250 and bought it at the JM Lexus, have been servicing the vehicle ever since at the same place, every oil change, and car wash has been done, one of the thi bought it at the JM Lexus, have been servicing the vehicle ever since at the same place, every oil change, and car wash has been done, one of the things i could say about this dealership and that they love their customer, they are generous and their service is outstanding. i owned a few luxury cars before but have never had this expirience on service before, One of the best employees i actually look for when i go into the dealership just to say hello is Heather Stevens and Henry Delgado she used to work at the bistro ( guest lounge) but she is now a cashier and he is service advisor. Great person, outgoing, great customer service!!! just like everyone at the dealership! One of the many reasons i tell my friends about the dealership, and two of them own a Lexus from the dealership! Keep it up JM lexus!! Sincerily yours, Juan Gonzalez More

This is the second car we bought from JM Lexus. Mike Robbins was our first Sales Associate, and we sought him out personally because our first experience with him was superb, and needless to say the sec Robbins was our first Sales Associate, and we sought him out personally because our first experience with him was superb, and needless to say the second time around was even better. We will always recommend Mike and JM Lexus to our friends. More

In todays business world we are constantly beset by rudeness, inefficiency, just plain don!t care attitudes from all employees on all levels of the business world. it is my pleasure to report, in requ rudeness, inefficiency, just plain don!t care attitudes from all employees on all levels of the business world. it is my pleasure to report, in requesting some information regarding my automobile, the obove named employees have been very helpful.They were courteous, efficient, and expertese in their job, and you should be proud to have employees of such quality represting JM Lexus. Your Customer, Mr Melvin Danziger 8179 Alberti Drive Lake Worth FL. More

Unlike any dealership I've dealt with in the past, this team has been extremely sincere, professional, thorough and quick in response to finalize the deal. There were no dealership 'price games', or sur team has been extremely sincere, professional, thorough and quick in response to finalize the deal. There were no dealership 'price games', or surprises around the corner. I highly recommend their services. Cordially Robert More

Yes, I would HIGHLY recommend JM Lexus!! From the moment I first called to make an appointment to the purchase of the vehicle, I received nothing but outstanding customer service and care. Khaled was gra I first called to make an appointment to the purchase of the vehicle, I received nothing but outstanding customer service and care. Khaled was gracious and very interested in what I was looking for. He spent a lot of time going over the and outs of the vehicle and how to use the navigation system. The car buying experience can be an overwhelming one and at JM, Khaled and the rest of the staff made it a very pleasurable and convenient one. I highly recommend their service and products. More

i was at j m lexus for the third time in about 11 months,and it was the first time that it was a pleasant buy for me and my wife.i negotiate the deal trough the internet with chris ferrell and every months,and it was the first time that it was a pleasant buy for me and my wife.i negotiate the deal trough the internet with chris ferrell and every thing was great.we did not have to fight for anything whatever was discuss over the internet or the phone was approuved without fighting with the sales manager or f,n,i.thank'you very much chris ferrell,it was one of my wife and i best experience to buy a car.sincerely huguette and christian paisse More

Being that this was my first time purchasing a new vehicle, I was quite apprehensive about how the process would go, but from the initial inquiry to driving the car away from the dealership, I couldn' vehicle, I was quite apprehensive about how the process would go, but from the initial inquiry to driving the car away from the dealership, I couldn't have asked for a more phenomenal experience! Chris Ferrell was the go to guy to make this experience probably more relaxed and efficient than I could have thought possible, especially in this business! More

very happy with the GX470 very clean the service was great I would buy my use car from them the business manager was great too make sure you for both Jered Pelle and Gary Catronio were a big help wit great I would buy my use car from them the business manager was great too make sure you for both Jered Pelle and Gary Catronio were a big help with the SUV and get the paper work do quick so we can be on are way home More