JTS Auto & Truck

I've been looking for a nice used car for a few months now and couldnt find anything I liked. I drove by JTS auto on rt. 125 in plaistow, NH and noticed it was quite busy and they had some nice loo months now and couldnt find anything I liked. I drove by JTS auto on rt. 125 in plaistow, NH and noticed it was quite busy and they had some nice looking vehicles on the lot. I stopped in and they greeted my right away but didnt give me a tough sales pitch they just were being friendly and let me look for myself. When I had a couple of questions they answered them without making me feel like an idiot. I felt right at home. All the guys working seem like a tight family and that made me quite comfortable as opposed to other car lots where they talk down to me and all the employees are fighting eachother for sales. I test drove a few cars and liked both a maxima and a cadillac xxx. They broke down my payments for both and gave me my best options in which to choose from. I ended up buying the Maxima and Im really happy with it. I would recommend anyone looking for a car to check them out first. They also have a website jtsmotors.com that is very helpful. After years of bad luck with subpar dealerships I will forever go to JTS auto in the future. Thank you guys for all the help More

This place is a joke i wouldnt reccomend it to anyone!! i bought my truck there and christian was just smiling at me the whole time when i was explaining to him some issues and alls he said is that it had be bought my truck there and christian was just smiling at me the whole time when i was explaining to him some issues and alls he said is that it had been through there shop and everything was ok with the truck! ive driven about 3500 miles since i bought the truck and now it needs ball joints cv axles the transmission was 3quarts low on fluid and i didnt know until it started shifting hard into 3rd gear and my check engine light came on for a random misfire!! i called them and told them what happened and they said that the truck is off the lot and not their problem anymore, and that it was mine!! what kind of customer service is that!! please learn from me and DO NOT SHOP AT THIS CHEESEBALL PLACE!!!! More

All the guys at Jts really helped me with my car buying experience. They found me the car I wanted and got me financed like it was nothing. experience. They found me the car I wanted and got me financed like it was nothing. More

125 has many dealerships to choose from and trust me when I say I went to them all and I was so fed up but then I came to JTS Auto. I was hesitant to continue my search but I figured I would give it one last I say I went to them all and I was so fed up but then I came to JTS Auto. I was hesitant to continue my search but I figured I would give it one last shot and they had some vehicles on the lot that caught my eye. I was greated right away when I pulled up. They said hello but didn't jump right into a sales pitch. They let me look around and then I was able to ask any questions I had. I went on two test drives and fell in love with an Audi. I know Audi's are expensive to fix so I was very cautious when it came to the quality of the car. They had their mechanic look at it and he assured me it was in good shape. I was still hesitant but that's just me being paranoid a bit too. I ended up buying the car and was so pleased with the purchase. I brought it to my mechanic who said the car was in great shape, it was a great purchase and that I got a fantastic deal. I bought the car a year ago and still no problems! I love it! I had such a great experience with the whole team at JTS Auto - especially Randy and Jordan. Finally a reputable place on 125! I highly recommend JTS and will send family and friends their way! More

I HAD THE MISFORTUNE OF SEEING A CAR I LIKE ON THEIR LOT WHILE DRIVING BY. I TEST DROVE IT AND HAD TO PULL OVER BECAUSE THE OIL LIGHT CAME ON. THIS AND A CLICKING IN THE FRONT END WERE ME ONLY REAL CONCERNS WHILE DRIVING BY. I TEST DROVE IT AND HAD TO PULL OVER BECAUSE THE OIL LIGHT CAME ON. THIS AND A CLICKING IN THE FRONT END WERE ME ONLY REAL CONCERNS. WHEN I CAME BACK, EVERYTHING WAS "DEPOSIT, DEPOSIT DEPOSIT.." THEY ASSURED ME EVERYTHING WOULD BE FIXED. AFTER 3 DIFFERENT ATTEMPTS TO BRING IT BACK TO FIX THE ISSUE IN THE FRONT END AFTER I PURCHASED IT, I WAS TOLD THAT THE CAR IS FINE AND NO ISSUES. I WOULD PICK IT UP AND SHAKE SO BADLY AFTER 20 MINS IT WAS UNSAFE. AFTER TALKING TO THE MECHANIC JOE AND CHRISTIAN, I CAUGHT THEM LIEING TO ME. THE MECHANIC SAID HE DID NOTHING CAUSE THE CAR WAS FINE. CHRISTIAN TOLD ME THEY FIXED IT. THEIR "FIX" WAS JUST GREASING BAD AXLES TO KEEP ME QUIET UNTIL I GOT OFF THE LOT. MY MECHANIC NOTICED RIGHT AWAY WHAT THEY WERE UP TO. THE PROPER WORK BY A GOOD MECHANIC WAS ONLY $300 !!!! THEY WERE WILLING TO LET ME DRIVE AN EXTREMELY DANGEROUS VEHICLE FOR $300.aND THE OIL CHANGE IT WAS SUPPOSED TO RECIEVE IN ITS "IT WILL BE FULLY SERVICED" WAS COMPLELETY OLD AND BLACK. WHEN I FINALLY CONFRONTED THEM, THEY SAID THEY WOULD REPLACE THE AXLES. I WOULDNT LET THEM TOUCH MY KIDS BIKE.I PAID FOR THE REPAIRS MYSELF. DO NOT USE THIS GUYS UNDER ANY CIRCUMSTANCES. tHE ONLY REASON THEY GET A 2 FOR FRIENDLINESS IS BECAUSE THEY ARE SWEET AS CAN BE WHEN THEY ARE KNIFING YOU IN THE BACK. More

I have never bought from a dealership on RT 125 but I came across an ad for a Jeep that they were selling and called to inquire about it. One of the sales team answered the phone and briefly told me abo came across an ad for a Jeep that they were selling and called to inquire about it. One of the sales team answered the phone and briefly told me about the Jeep I was interested in. They asked that I make an appointment and come in to see it. I went down that day and met with Randy and took the Jeep for a test drive. Randy and another sales person, Jordan, also took the time to explain what my current car was worth and what they would give me for a price as a trade in. Needless to say I traded in my car and bought the Jeep from them. They gave me a great price on my trade in and the Jeep! The Jeep is great and I am very happy with my purchase. I have recommended them to a few friends who have also bought from them and are very happy. Overall, I would highly recommend them for customer service and price. They really gave me a great price for the jeep and my trade in! More

My experience at JTS was an absolute pleasure. My fiance and I went in looking for a new car, something bigger and safer, for our growing family. We were immediately greeted at the door by the owner Jordan and I went in looking for a new car, something bigger and safer, for our growing family. We were immediately greeted at the door by the owner Jordan and one of his salesman Randy whom made us feel comfortable and welcome right from the start. They listened to exactly what we were looking for and took their time to find us the perfect vehicile for the price we were looking to spend. We've had our SUV for nearly 3 months now, and aside from an interior light that went out - that the service department fixed immediately for us at no charge, we have had no problems with our car and it is running just as well as they day we drove it off the lot. The staff at JTS are extremly helpful and caring individuals that made our experience buying a new car easy and painless. Thank you for all your help! I would HIGHLY recommend JTS Auto and Truck for their great knowledge and respect, and to all looking for a new used vehicle. More

After checking out many dealerships on 125, coming to JTS was my last stop and will now be my only stop when buying a car from now on. The salesmen are very helpful friendly and honest. I don't have the be was my last stop and will now be my only stop when buying a car from now on. The salesmen are very helpful friendly and honest. I don't have the best credit and they were still able to give me a great deal and get me financed at a great rate. I have had the car for 6 months and haven't had one problem. The dealership has a friendly atmosphere and even a pool table for while you wait! The salesman were grilling when I got back from my test drive and gave my kids and I lunch. I couldn't be happier with my decision purchasing a car from JTS Auto and Truck. Thank you! More

I debated whether or not I should post this because I didn't actually buy anything, but felt I needed to share the poor experience I had for anyone considering buying from this place. I went to look a didn't actually buy anything, but felt I needed to share the poor experience I had for anyone considering buying from this place. I went to look at a Ford Escape (considering trading my car for it) and was immediately pressured about buying it. I took the vehicle for a test drive with a buddy of mine and soon learned how awful the car was. First, the wipers didn't work. Second, the sun roof broke in the open position. It ran roughly and the seats were lumpy and worn. There was a large rust hole in the exterior as well. Then, to top it off, the Escape broke down on the test drive! It wouldn't run above 20 MPH and got really hot and shaky. I was able to limp it back where the sales rep told me how great a car it was! He showed m the CarFax, which had 17 incidents on it! I told him the car wasn't running properly. He was "shocked" and insisted on taking it for a spin with me to see. (Didn't trust me). He immediately realized it wasn't running properly and took it back to the shop and called the mechanic to look at it. Once back inside, he would not give me my car keys back, told me all the "issues" with my car and told me they would take my car and money from me for their's and asked me for a down payment. I said, "No. Your car doesn't run." At which point he told me they were working on it and weren't even charging me for it. As if I had already bought the car or something? (And they said they wouldn't offer any warranty). I said "No. I am going to leave." The sales rep, still holding my keys, said "Just one minute." He ran off and a minute later called me over to another desk where an even shadier looking guy was. All this guy said was, "We can't get you to leave a little deposit?" At this point I was getting mad. "No. I am leaving. Your car doesn't run." To which this guy said, "Just leave a check. We won't even cash it if you don't want us to." I explained that they were not getting anything from me and that I was leaving and needed my keys back. I finally got them back and left, never to return. More

I would highly recommend JTS Auto. When I arrived at the dealership I was greeted by a few employees which I thought was nice since they seemed to be quite busy. I ended up working with Jordan and he was ve dealership I was greeted by a few employees which I thought was nice since they seemed to be quite busy. I ended up working with Jordan and he was very helpful. I told him I was looking for an SUV, that was big enough for my family and safe for my children. He showed me many makes and models and we went out on as many test drives as I requested. Jordan was very friendly and not pushy at all which was a nice change from the many car dealerships I had previously been too. Jordan asked me about my daily driving, my commute to and from work and what I could afford for monthly payments. He seemed to be genuinely interested in finding the right car to fit my lifestyle. I ended up with a Jeep Grand Cherokee and I love it! I got a fantastic deal on the car and I couldn't be happier. When I went to pick it up it was spotless and cleaned perfectly. My father use to be a mechanic so I brought it to him to take a look at. He told me the Jeep was in great condition and that he also thought I got a great deal. I was so happy with my overall experience with JTS Auto that I would recommend it to anyone looking to buy a car, truck or SUV. I bought the Jeep about 4 months ago and I still have no problems! Thanks again, JTS Auto!! More