JTS Auto & Truck

I regret ever stepping foot in the door of this dealership. I went to this dealer to look at a used corolla. While on the test drive, the salesman (whose name slips my mind) explained that they sel dealership. I went to this dealer to look at a used corolla. While on the test drive, the salesman (whose name slips my mind) explained that they sell their vehicles as is b/c that is the way they make sales in NH. I explained I did not know this and he explained to me that I don't know much. I should have walked away after being insulted but I didn't. I ended up buying the car at an agreeable price from the manager Jordan b/c I traveled a long way and it was the car I was looking for. A couple days later I came to pick the car up and they pulled it to the front. The car was not cleaned which I thought was common courtesy and also it had a completely flat tire. I pointed out the flat tire and they explained to me that they wouldn't fill it up b/c they had already shut the compressor off for the day and that I should go to a nearby gas station to fill it up. I demanded that they turn the compressor on and they went to ask the owner for permission. I could see that they were in the owners office and left me waiting for about 15 minutes before I spoke up again. Jordan came over told me they can't help me and that I was on my own. He didn't even apologize. The owner meanwhile sat in his office. I was absolutley shocked. I drove the car down the road on a flat tire and filled it myself. It had a leak so ultimately I had to replace it myself. On my way home the check engine light came on. I brought the car to my mechanic the next day and he explained that I needed a new catylitic converter and that the dealer had shut the light off to hide the problem. I also learned that the brakes were gone and that it looked like someone had started a brake job but only replaced half the parts needed. A third problem was that the vehicle was burning oil. There was almost no oil in the engine and the 3rd cylinder had a bad seal. I originally thought that the price was agreeable but after these problems the vehicle needs over $1000 in repairs. Not only do I feel that this dealer is a bunch of crooks but they dont know the first thing about customer service. Furthermore, they are unprofessional which is evident from the first impression. I can't even say they were dressed properly. I feel like an idiot for buying a car from them. More

Bunch of crooks while waiting for one of the many trips to the sales manager I could over hear the group of salesman actually making fun of a couple that came in to look at cars by making fun talking about to the sales manager I could over hear the group of salesman actually making fun of a couple that came in to look at cars by making fun talking about how they only had 600 dollars down payment ...also we had a deal agreed upon until the sales manager then decides to .renig and demand higher money don't go to this crooked dealer they rely on quantity not quality More

I have never been ripped off and deceived so badly in my life. Lorenzo is a manipulative slimeball. He sold me a 99 volkswagen passat with 96k mi for $2700. It ended up needing $3500 worth of repairs. That life. Lorenzo is a manipulative slimeball. He sold me a 99 volkswagen passat with 96k mi for $2700. It ended up needing $3500 worth of repairs. That thing should've never even been sold, should've gone straight to the junkyard. I am a 20 year old female and I am on my own. I am intelligent and cautious, I do not fall into the stereotype of "dumb young girl" by any means. One of the many problems with the car that my mechanic (a reputable family friend) explained to me when I brought the car to him the next day was that the tie-rod was literally on the brink of breaking. If that had broken while I was driving, it would've absolutely resulted in me crashing the car, which would've probably led to serious injury or quite possibly even death. There was an exhaust leak that they patched with silicone filler and duct tape so they could sell it. The timing belt needed to be replaced. It needed a new abs module, oil sensor, speed sensor, several parts of the suspension, etc. The dealerships mechanic would have been able to recognize all of these things upon giving it a good look-over, between that and the patch job it's safe to say these people knew what they were doing by selling that car; They were ripping someone off royally. I've never heard of a car being sold without being detailed first in my life, so I was a little put off by the fact that the only way I could get lorenzo to agree to have it detailed was to point out the fact that it needed an abs module replacement and that was worth them detailing it for me at the very least. The day that I was supposed to go pick the car up Lorenzo calls me last minute to tell that he wasn't able to have it detailed because the place that they usually bring the cars to was closed (bullsh*t) and he agreed to send me a check so I could get it done myself and then he went back on his agreement the next day. I finally got him to let me talk to his manager who was just as rude and was of no help to me at all. Due to the IMMENSE amount of stress and sadness this has caused me, I find it safe to say that this has been one of the worst things to ever happen to me aside from personal loss. This situation has been so depressing that, as ridiculous as it sounds, I have put off writing reviews because I don't even want to think about it. I have never wanted karma to come back to bite someone so badly in my life as I want it to happen to lorenzo, his boss, the mechanic who works at JTS and anyone else who works there that takes part in such despicable business practices. I take comfort in knowing that these people probably lead sad, miserable, meaningless lives because that is precisely what they deserve for participating in this most shameful form of deception that has caused me so much stress and could've very easily resulted in the serious injury or death of myself and/or others. More