Jack Giambalvo Hyundai Mazda

Jack Giambalvo Hyundai Mazda
2425 Industrial Highway
York, Pennsylvania 17402

Sales: (717) 755-2944
Service: (888) 246-3367
Parts: (888) 246-3367

Manufacturers: Hyundai, Mazda


Most Reviewed Employees
Jayme Cabott Jayme Cabott
Sales Consultant
Ed Ditzel Ed Ditzel
Sales Consultant
Robert Reed Robert Reed
Sales Consultant
Dave Kistler Dave Kistler
Sales Consultant
Carl Brinkerhoff Carl Brinkerhoff
General Sales Manager
Ed Snyder Ed Snyder
Finance Manager / Sales
Mike Martin Mike Martin
Business Manager
Steve Spagnola Steve Spagnola
Sales Consultant
Fred Bechtel Fred Bechtel
General Manager
Jim Parks Jim Parks
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Shuttle Service
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
57 Reviews
Jack Giambalvo Hyundai Mazda

Overall Score: 5 Star Rating4.9



About Jack Giambalvo Hyundai Mazda
Certified: Jack Giambalvo Hyundai Mazda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Jack Giambalvo Hyundai Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Jack Giambalvo Hyundai Mazda
Visit Jack Giambalvo Hyundai Here:

http://www.giambalvohyundai.com

Visit Jack Giambalvo Mazda Here:

http://www.giambalvomazda.com


giles
5/9/2012 4:51:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jayme Cabott, Mike Martin

My Review of Jack Giambalvo Hyundai Mazda:
Jayme has been consistently looking out for the right car and made it veryeasy to negotiate pricing and financing. GM Mike Martin was also extremely helpful in the closing and pick up of the Sonata. I can't emphsize enough how friendly and competent these guys are. It is almost a pleasure to spend money under these circumstances.Thanks Giles and Neila Couch.

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ksubram
5/3/2012 7:50:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ed Ditzel, Ed Snyder

My Review of Jack Giambalvo Hyundai Mazda:
I read reviews of dealers before I bought my new car. I bought a new 2012 Mazda 3, the people at this dealership were really a pleasure to work with, especially Ed Ditzel and Ed Snyder. Ed Ditzel was nice, showed me all the features of the car, gave me a great quote and Ed Synder was the finance person and he did not try to push me towards something I did not need. I would definitely recommend Ed Ditzel to anyone looking forward to buying a new car.

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bgabriel775
3/20/2012 8:44:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Kistler, Ed Snyder

My Review of Jack Giambalvo Hyundai Mazda:
I cannot say enough good things about this dealership. My husband and I have been through alot over the past year with him being laid off and then finally finding work. Then last week my car was totaled outside of where I work. Being in the healthcare industry, I needed transportation. Being without is not an option. Dave Kistler took his time and did everything he could to get us approved. The vehicle I was in love with, we bought.A 2010 Dodge Caliber. Iam telling everyone I work with to come to this dealership. Ed Snyder was very friendly and made the paperwork signing actually fun. :) Thank you SO much for all your help. Its so nice to know that in these times, people will go to bat for you.
Beth G

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mazda3hb
12/9/2011 12:19:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carl Brinkerhoff, Jim Parks

My Review of Jack Giambalvo Hyundai Mazda:
I just purchased a new Mazda 3 from Jim Parks at Jack Giambalvo and my experience couldn't have been any better. Let me first say that I had contacted numerous Mazda dealers in my search. Jim and his manager Carl were the only ones I spoke with that didn't seem like "salesman". I contacted them and advised them that I had quote from a dealership in Maryland. Carl took my information and within minutes called me back and really impressed me with a great quote. What took me 2+ hours of negotiating at the other dealership was beaten by Jack Giambalvo with just one phone call. I was also offered more for my trade than I originally thought I would get. They really seem to want to help you instead of looking at you as just another customer. My wife will need a new car in about 2 years and we will be going back to Jack Giambalvo Mazda. If your looking for a new Mazda I would most definitely recommend speaking with Jim Parks.

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mckenzie2183
12/2/2011 11:11:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carl Brinkerhoff, Matt Minnich

My Review of Jack Giambalvo Hyundai Mazda:
I have purchased several cars in the past and this is by far my best experience ever. Carl is such a pleasure to work with. He is very knowledgeable and can answer any question thrown at him. He is a very stand-up guy and came highly recommended by many. My expectations were exceeded in all aspects during my purchase. I received a low rate, great price and a car that I wanted, rather than a car that needed to be sold. I have, and will continue to refer anyone that is looking for a car to Jack Giambalvo and will be a returning customer indefinately. I love my new Hyundai Sonata and am very grateful that I will have somewhere to take it for services where I know that I won't be taken advantage of.

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Phylanddave
12/1/2011 11:31:46 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ed Ditzel

My Review of Jack Giambalvo Hyundai Mazda:
I stopped in because I saw on Cars.com that the color Mazda my daughter liked was in inventory there. I was met by Ed Ditzel at the door and he immediately helped me by showing me the car and discussing all the features and warranty information. He also shared other odels and the advantages of each. He was very knowledgable and was able to answerr every question I had. I also appreciated the way he talked to my daughter as I thought she felt very comfortable with his assistance in making this decision. I appreciated the way Ed talked to her during the test drive and made her feel comfortable while pointing out the features of the car. The price he gave me for the car made it an easy decision. I also appreciated the way the entire staff made us feel welcome. I would recommend this dealership to anyone and also I would go back to the Giambalvo dealership as I felt I could trust Ed and the other individuals I talked to.

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SteveoHG
11/30/2011 12:24:01 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rachel E. Geisz

My Review of Jack Giambalvo Hyundai Mazda:
I was in the market for a new fuel efficient car that's not a strain on my budget.Rachel Geisz was very helpful and knowledgeable about the Hyundai Accent, its features, and made the car buying process easy.I would recommend Rachel and Giambalvo Hyundai for friendly service and a fair deal.

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ddiehl1468
11/29/2011 4:21:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Martin

My Review of Jack Giambalvo Hyundai Mazda:
Thank you Rachel for being so helpful, courteous and kind while we going through the entire new car buying process. I appreciated all the follow up emails from Rachel informing me of her hours and the website so I could start looking at which vechicle we wanted to purchase. Rachel was very well educated and knowledgeable of the cars she was selling. She explained all the gadgets thorougly when we picked up our new car, we had excellent customer service with Rachel. Thanks Rachel for a very pleasant car buying experience.

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amyers17551
11/19/2011 10:38:25 AM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Ed Ditzel

My Review of Jack Giambalvo Hyundai Mazda:
My wife and I were looking for a car and went to this dealer. They all were very nice and we found a car we liked and purchased it. We were not happy with the finance guy as he rushed us to sign paper work and did not even ask us if we had any questions. Keep in mind we have bought 2 vehicles from this dealer. My wife and I were going through rough times with work and the economy and we thought selling the car back to the dealer to try and cut our monthly bills down a little bit. Well Ed who was very nice when we were purchasing vehicles was not nice at all and in fact i felt i was treated very different when i went in to sell my car back to them. We bought our car with around 100 miles on it and spent $16,900.00 on a 2010 Hyundai Elantra. When we brought in in with only 4600 miles as we did not drive the vehicle that much and it was in mint condition still smells like a brand new car. Ed came back and offered me $12,500 when KBB was thousands higher and the worst thing was he had the exact same vehicles with over 25000 miles on them on his lot and he was asking $15,500 for those. Pretty much i felt like i was getting screwed and was not happy and left. I will say I will NEVER again buy a vehicle from that dealer and will tell anyone who ask me not to go there as well. Kinda sucks they are so nice to you when you buy a car when you try to come back they SCREW you. I would be careful when you buy here and always ask questions.

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Response from: Jack Giambalvo Hyundai Mazda
Added: 12/15/2011 9:14:00 AM
After receiving a negative DealerRater review from Mr. Myers, our used car manager contacted him. He explained the process we used in the valuation of his vehicle and after this, Mr. Myers seemed to understand the price given. Due to the misunderstanding, Mr. Myers was offered a free oil change and state inspection, he appeared to be very satisfied with that. Mr. Myers has since contacted the used car manager and asked if we could trade his vehicle and we are currently in the process of working with him. At this point Mr. Myers appears satisfied with Jack Giambalvo Hyundai.

slmansberger
11/16/2011 5:52:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ed Ditzel

My Review of Jack Giambalvo Hyundai Mazda:
As always, service was excellent. The excellent customer service with the sales and maintenance
Is the reason that I continue to deal with Jack Giambalvo.

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Reviews 11-20 >>