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Jack Schmitt Chevrolet of Wood River

1.4

4 Lifetime Reviews

1401 Vaughn Road, Wood River, Illinois 62095 Directions
Sales: (618) 216-5051

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4 Reviews of Jack Schmitt Chevrolet of Wood River

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December 06, 2016

"Buyer beware"

- Bogey

BUYER BEWARE!! A good friend bought a used car from this dealership, they were friendly enough. Unfortunately this dealership failed to disclose that the vehicle he had bought had been previouslyi wrecked and was worth nowhere near the price he paid for it and as a result cost him to incurr over a $3000 loss.. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE.

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Recommend Dealer
No
Employees Worked With
Tom Guerae
January 12, 2016

"Useless service department "

- Coda43

I have nothing to say on the sales end of things, because I did not purchase here. When it comes to service is when things get interesting. If you show up for service with anything other than an oil change the technicians are absolutely lost. The service writers that sit at the front desk could care less about the customer and are generally unfriendly. I have given them 3 chances with my 2015 chevy and they still haven't gotten anything right. I would not recommend getting any service work done here that a 6 year old couldn't do!

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Recommend Dealer
No
Employees Worked With
Fred
February 03, 2014

"Went in to purchase new Equinox. Talked with Chris Carr..."

- donnad618

Went in to purchase new Equinox. Talked with Chris Carr who seemed upfront & honest. Suggested a new 2013 w/ $28,800 sticker price. Said lowest could go was $25000. Sales manager Rick showed us invoice to prove. We said $23000 was our lowest offer & walked when they wouldn't meet it. Got home & looked at invoice & it wasn't even real!! It was when another dealer bought the car in May 2013!! Then go online & they are offering THIS SAME VEHICLE for $22,040. Of course, when I call it's a mistake, blah blah blah. TOTALLY DISHONEST DEALERSHIP - AVOID AT ALL COSTS!!!

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Recommend Dealer
No
Employees Worked With
Chris Carr & sales manager Rick
August 01, 2013

"Chris worked hard to make sure the process of buying a..."

- RobertL83

Chris worked hard to make sure the process of buying a new truck went as smooth as possible. He was very professional and realistic throughout the negotiations, which was a nice experience. I got the sense of dealing with a real person rather than a "salesman."

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Recommend Dealer
Yes
Employees Worked With
Chris Phillips
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