Jackie Cooper Imports

My new Mercedes! I had a great experience at this dealership, and with the help of Kendall Taylor. This is my first Mercedes and Kendall was very helpful and knowledg I had a great experience at this dealership, and with the help of Kendall Taylor. This is my first Mercedes and Kendall was very helpful and knowledgeable and helped me find the right car for what I wanted. More

Make sure you are clear with what you want Originally had a bad service experience but they called me and we fixed the issue. They were able to solve the problem we had, but it definitely took Originally had a bad service experience but they called me and we fixed the issue. They were able to solve the problem we had, but it definitely took a few headaches to get it solved. The manager was the one who took care of it. More

First time Mercedes owner From the time I walked onto the lot until the time I left I received EXCELLENT service. Kendall Taylor, my salesperson, was very knowledgeable about From the time I walked onto the lot until the time I left I received EXCELLENT service. Kendall Taylor, my salesperson, was very knowledgeable about everything I wanted in a car and made the sales process surprisingly easy. Josh Kelley was very convincing about which add-ons I needed when it came time to sign paperwork, and he got us a much better rate than the one pre-approved through our long-time bank. Freddie Tinkler made the delivery process interesting by explaining in detail every aspect of the car's many "bells and whistles", and it when it came to music choices we were definitely on the same page! This is the easiest process of buying a car that I have ever experienced. Thanks guys!! More

" God Winks" Purchasing a vehicle from Jackie Cooper was the best experience that a buyer could look for. I am still in awe because of the impeccable service that Purchasing a vehicle from Jackie Cooper was the best experience that a buyer could look for. I am still in awe because of the impeccable service that the employees offered me, On a scale of 10, I would rate these guy's a 10 plus! Very professional and caring. I would recommend them any day. A very special thanks to, Brian Goss, Kendall Taylor and Kelly Goza for allowing me a "God Wink" moment. More

Jerrod Cook is amazing We came 3 different times! Jerrod new what we were looking for, each time he had cars lined up ready for us to look & driving! We came 3 different times! Jerrod new what we were looking for, each time he had cars lined up ready for us to look & driving! More

Best Experience Ever I want to thank sales consultant, Mike Myrick, and business manager, Doug Tamras, for their courtesy and professionalism. My son was purchasing a veh I want to thank sales consultant, Mike Myrick, and business manager, Doug Tamras, for their courtesy and professionalism. My son was purchasing a vehicle on Saturday. The first dealership (if you can call it that - a hole in the wall with a swindler behind the desk) tried to take advantage of him. The second dealership actually laughed at the offer that was made on a vehicle. It was truly a nightmare until we went to the third and final dealership, Jackie Cooper Imports. Mike sold my son a beautiful car in approximately 30 minutes. Mike treated him with respect and was very knowledgeable. I will most definitely purchase my next vehicle from Jackie Cooper Imports and will specifically request that Mike Myrick take care of me. THANK YOU ALL SO VERY MUCH! More

Pleasant Buying Experience I purchase vehicles quite frequently and this is my second purchase with Jackie Cooper Imports, Brian Goss was a pleasure to deal with and was very h I purchase vehicles quite frequently and this is my second purchase with Jackie Cooper Imports, Brian Goss was a pleasure to deal with and was very helpful when I was considering several vehicles for purchase. He assisted me with all my concerns and provided much needed information on the vehicles I was interested in. He also provided excellent communication during the entire car-purchasing process. Financing was also a pleasure to work with. I will consider my next vehicle purchase with Jackie Cooper Imports and look forward to working with Brian again. More

Calm, low pressure experience, outstanding to work with! I think most people have a somewhat natural apprehension about the car buying experience, and in particular how working with sales people at a dealers I think most people have a somewhat natural apprehension about the car buying experience, and in particular how working with sales people at a dealership can make you feel. The truth is, a customer's experience with their salesperson, positive or negative, says a lot about how people perceive their experience with that particular dealership, whether deserved or not. If you have a bad experience you leave feeling like the rest of the dealership must be just as questionable, you leave with a bad impression and are not likely to return or refer anyone you know. Conversely, if you have a good experience, you will not only feel refreshed about their sales culture, but it will spill over into your attitude about their service department, business office and the rest of the dealership as well. After working with Kendall Taylor at Jackie Cooper, I can tell you unequivocally this guy gets it! He understands customer service, he understands people and he understands what it takes to make a customer for life. Kendall was very conversational, very laid back and just down to earth. He was never pushy or rude, but he also did his job and was not afraid to ask me if I wanted to take it for a test drive or keep it for a few hours to see if it was the right car for me. He was patient with me as it took me over a week to make up my mind, and yet the whole time he was looking out for my car and trying to protect it as much as he could, while still being fair to his employer. The truth is, we all have to purchase a car at some point and any dealer can sell you a car. However, Kendall understands that people don't do business with dealers, they do business with people, people they trust. From the beginning, I could tell Kendall was more interested in establishing a relationship and making me feel at ease. Sure, Kendall sells cars, that's what salespeople do, however every dealership needs more people like Kendall Taylor, he was great! I'm confident Jackie Cooper will exceed my expectations in every other way as well. One final compliment to Andy Truman as well, he was not only a very knowledgeable sales manager about the particular Infinity I was researching, but he was gracious enough to stay late on a Saturday night to help me and Kendall wrap things up, and was instrumental in helping us close the deal. There were things I wanted addressed on the vehicle I purchased and he was willing to negotiate with me and help me feel comfortable not only about the price, but about the overall value. Thank you both for all your attention and detail, this is my first experience with Jackie Cooper but it will definitely not be my last! More

Amazing Experience This dealership is amazing! Everyone was extremely helpful. They went out of their way to help me and make it possible for me to get a car. I would hi This dealership is amazing! Everyone was extremely helpful. They went out of their way to help me and make it possible for me to get a car. I would highly recommend them to everyone! I do not normally care for salesmen but they are different. They are not pushy and make you feel welcome. Kendall Taylor was the salesman who helped me. He made the whole process very easy. Also Chuck in the business office was wonderful to work with, made us feel at ease, and did all he could to help us. After my car buying experience at Jackie Cooper with Kendall Taylor and Chuck Griffith I would highly recommend them to everyone. More

Treated with respect. Excellent customer service From beginning to end, Jerrid at Jackie Cooper Infinity was a pleasure to work with. The used vehicle we purchased was meticulously cleaned and prepar From beginning to end, Jerrid at Jackie Cooper Infinity was a pleasure to work with. The used vehicle we purchased was meticulously cleaned and prepared for us upon purchase. No pushy salesman. Just professionalism. Highly recommend. More