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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,422 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,422 reviews

June 06, 2024

My tps light had come on. i asked the service guy to install new tpms sensors. instead he said they have to do a $200 diagnostic first. i said forgot about it. i took the car More

by shan.rahaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matthew heetee
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June 06, 2024

I have been very happy with the level of professionalism and efficiency found at Jackson Acura. Yvonne Russell is a superstar! She thoroughly explains what needs to be done and does an excellent job of keep More

by dsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2024

Cody, as always, was great to work with. He answered all my questions thoroughly and thoughtfully. More

by noragbrown
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2024

Well behaved and good service we really appreciate it on everything . thank you so much for making me happy! More

by Tangila Chowdhury
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2024

did not get any of my requests done here I asked for a key replacement and a seatbelt fix but they did not fix the issues More

by bollamsujatha
Recommend Dealer
Yes
Employees Worked With
Nick Covino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2024

Nobody better than the team at Acura. You won’t waste time trying to negotiate they give you the best price. I know I have delt with dealers for over 30 years they are the best hands More

by danieljdelaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jackson Acura responded

We're truly honored to receive your glowing review! Thank you for your kind words and for choosing Jackson Acura. Providing our customers with a hassle-free and transparent experience is always our goal, and we're thrilled to hear that you appreciate our straightforward pricing approach. Our team takes great pride in delivering exceptional service, and your feedback reaffirms that we're on the right track. We're grateful for your loyalty over the years, and we look forward to continuing to serve you for many more to come. If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We truly appreciate your support and look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Helpful
June 04, 2024

Service members were quick and efficient. They got to the problem right away and so far everything is fine. Excellent service and car was spotless upon it’s return. More

by sjw8382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabir
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Jun 06, 2024 -

Jackson Acura responded

Thank you for sharing your recent experience with us! We're delighted to hear that our service members were able to swiftly and efficiently address the issue with your vehicle, ensuring everything is running smoothly now. Providing excellent service is always our priority, and we're pleased that you found our team to be quick and efficient in resolving the problem. And we're glad that you were pleased with the state of your vehicle upon its return. At Jackson Acura, we're committed to going above and beyond to ensure your satisfaction! Your feedback means a lot to us, and we truly appreciate your trust in our team. Should you ever need further assistance or have any additional feedback to share, please don't hesitate to reach out. We're here to help! Warm Regards, Jackson Acura Team

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June 03, 2024

The customer service team is very friendly and professional. The dealership is very clean and spacious. More

by gk.bernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabri Jiffry
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Jun 06, 2024 -

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our customer service team to be very friendly and professional. Providing a warm and welcoming environment for our customers is incredibly important to us, and we're glad that you felt well taken care of. If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We truly appreciate your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Helpful
June 03, 2024

Timely and honest service experience. Easy to make an appointment. Fast and courteous shuttle service. More

by cneuerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jackson Acura responded

Thank you for sharing your feedback! We're pleased to hear that you had a positive service experience with us. Providing timely and transparent service is our priority, and we're glad you found it easy to schedule an appointment. Additionally, we're delighted that our shuttle service met your expectations with fast and courteous service. At Jackson Acura, we're dedicated to delivering exceptional service to every customer, and we're truly grateful that our efforts made a difference for you. If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We appreciate your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Helpful
June 02, 2024

I can not say enough good things about Paul. He was very knowlegeable and patient. He showed me the features of the SUV prior to the test drive. But the best part was that he said I was welcome More

by Barbara Rigaud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine A Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jackson Acura responded

We're thrilled to hear about your positive experience with Paul! Providing excellent service and ensuring our customers feel confident in their purchase is always our priority, and we're delighted that Paul's knowledge and patience left such a positive impression on you. We understand how important it is to feel supported, especially when navigating the features of a new vehicle, and we're glad he was able to provide that reassurance. At Jackson Acura, we believe in building lasting relationships with our customers, and it's wonderful to hear that Paul's commitment to customer satisfaction played a significant role in your decision to choose us! We truly appreciate your kind words and your trust in us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

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