Jaguar Houston North

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Carson and Mark

My Review of Jaguar Houston North:
I was in the market for a 2007 Jag XK and Carson helped me a lot. He let my wife and I drive a silver one that was great. However I bought a blue one from the M/B dealer across the highway because 1) it was blue and 2) it was a non-smoker's automobile. Carson was better than the other salesman, but the car's each had the same mileage and price...the only difference were those that I listed.
I brought the car in for service and Mark helped me quite a bit, showing me different features on the car, putting the plates on for free, and even ordering a few things.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carson Bryant

My Review of Jaguar Houston North:
I rate this dealership high mostly because of its employee, CARSON BRYANT. He has been simply exceptional.
My husband & I first met Carson in January 2008 at his initial dealership, Land Rover Houston (Old Katy road). We purchased a 2008 Range Rover HSE. Carson was helpful in not only the purchasing process but in the after-sales services. He scheduled time to come over to our home to conduct a quick 101 on the basic use of the features and setting up the bluetooth functionality with our phones.
In September 2009 when we decided to upgrade to the 2010 model, we sought Carson. Even though he had moved to a dealership 45 mins away from our home, we felt very comfortable going there to clinch the deal. As was expected, we received the same exceptional service.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stuart Adams

My Review of Jaguar Houston North:
In my car search I visited a number of dealers - Mercedes, BMW, Audi, VW, Porsche etc etc. I did not find anyone who was friendlier and better than Stuart and Jaguar of Houston North. They provided me the best customer service -- honest, straightforward and ultimately provided the best deal possible. I am recommending to my partners that their next purchase be from this dealership.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Nikki Mojica and Rebecca White

My Review of Jaguar Houston North:
Honestly the best car buying experience of my life. We drove 17 1/2 hours to buy a car for my daughter's 16th birthday. The experience of buying a car from them made it worth every second of the drive.









Thank you Nikki and Rebecca!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: service person

My Review of Jaguar Houston North:
I needed the key barrel replaced on my xtype. the car has been in the shop for a week and i was told that it will be an additional week. i was also required to purchase and extra key at a very high price before the repair could be made. this job will require about 8 hrs of actual work at the most. at this point all i can see for a simple job is a huge head ache for me.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Juan Paramo

My Review of Jaguar Houston North:
From the moment I was introduced to Juan Paramo, he was professional, helpful and always treated me like a serious buyer instead of assuming I was just window shopping! I was never pressured. He'd always follow up in a timely manner and once I found a car that I wanted, he made the buying experience flow easily.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: anthony styles

My Review of Jaguar Houston North:
My whole experience from start to finish was impressive to say the least. The salesman was not high-pressure at all & was more than willing to work with me in getting the car sold. Follow up service is professional & courteous.By the way--I love my 2005 Jaguar XJR!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Styles, Regis

My Review of Jaguar Houston North:
I purchased a used Jaguar XJR approximately two weeks ago. My experience was seamless and swift. Each employee made me feel as if I was the only customer they were going to see that day. My mother accompanied me to finalize the purchase and after completing the sale she told me that she had never had fun purchasing a vehicle, but that she really enjoyed being at the dealership. I concur with her statement as well.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Juan Paramo

My Review of Jaguar Houston North:
My experience at Jaguar North Houston was fantastic because the atmosphere was fantastic there, the people were all very nice and helpful and they didn't try to give me a deal i didn't want on the car I bought. Juan wanted to get to know who I am as a person and didn't see me as just another sale.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marlon Young

My Review of Jaguar Houston North:
From start to Finish the process was far better than any car buying experience I have ever had. Marlon Young was my sales representative. He made sure all of our questions were answered and took the time to make sure we were comfortable in our purchase. Buying a new car can be a daunting experience but I cannot express enough how pleasant and low pressure this was. I will recommend Jaguar Houston North to everyone I know that is looking for a vehicle.

Share on Facebook

Was this review helpful to you? Yes | No