Jaguar Houston North

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Carson Bryant and Frank Freeze

My Review of Jaguar Houston North:
From day one the service I received was the greatest. Carson Bryant our salesperson was very informative and helpful in finding the car we were looking for. Through the whole processing until final signing he was there to answer questions we had. He followed up with several phone calls to make sure we were satisfied with the car and if we had any questions. When I brought the car in for some repairs I spoke with Frank Freeze who was very helpful getting the repairs done in a timely manner. My car was ready for pickup as promised. I am very satisfied with the salesperson and the service writer I have worked with and I will recommend this dealership to all my friends.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Nikki Mojica

My Review of Jaguar Houston North:
Thank you to Nikki! Beautiful facility, very professional personnel. Highly motivated towards customer service. I love my new / used Jaguar...I appreciate the prompt service and attention Nikki has shown towards my questions and learning to opperate my new vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Stiles

My Review of Jaguar Houston North:
Anthony was great from the start. He was not a pushy salesman and followed-up in a timely manner. He was very knowledgeable about the 2010 Jaguar...he takes pride in his job! He listened to all my needs and delivered the goods! My 2004 Jaguar saved my life 3 times! So I knew I was going buy another one! The anti theft sticker was not centered on my window and he...himself made the change! He is a grat asset to your dealership. Keep him HAPPY!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Patrick Esce and Rebecca White

My Review of Jaguar Houston North:
I cannot think of one negative thing to say about Patrick, Rebecca, the dealership or the Jaguar S Type that I purchased in 11/2009. I absolutely love the car. It's beautiful inside and out. Everyone there was really nice and made me feel really comfortable. Patrick even followed up after I bought the car to make sure everything was okay. Overall my experience was very positive and I came away with a great car at an unbeatable price.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Patrick Esce

My Review of Jaguar Houston North:
Had a great experience with Patrick. He showed me the car, never tried to push anything at me, and came accross as honest as any car salesman I have been involved with. He figured out quickly that I was seriously interested and kept following up with solid information. There was a point when he menioned that he is not sure if this deal would be offered if we wait until December(have heard that before) but it came accross as if he meant it and not just givig me a line. The key was the dealership made a fair offer and as much as I hate to play the game it kept me from chasing any other deal. I have had two Lexus sedans recently and my Lexus salesman did not follow up with me and the Audi dealership where I stopped in twice had every chance to just once follow up and they didnt. Patrick did follow up in a non-intrusive way and he got the deal done. He even offered to follow me to my house so I could take the car home the day I signed. Good Job.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stuart Adams & Rebecca White

My Review of Jaguar Houston North:
Visited the dealership multiple times window shopping over the last 8 months. Spoke to Stuart mulitple times and he was always very helpful and ifomred about the cars. We test drove an XK a while back and loved it but, cound not afford it. Stopped by again Saturday to "look" and after drivig another XK, we bought it. Stuart was enjoyable to work with and handed us off to Finance in a flash. Their Rebecca pushed thru the paperwork within an hour and I was ot of there, tooling down the road with a big grin on my face. Nice folks, good price and very friendly. Stop by and check out their cars; more bells and whistles than Mercedes, sportier ride and at a better price.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Carson and Mark

My Review of Jaguar Houston North:
I was in the market for a 2007 Jag XK and Carson helped me a lot. He let my wife and I drive a silver one that was great. However I bought a blue one from the M/B dealer across the highway because 1) it was blue and 2) it was a non-smoker's automobile. Carson was better than the other salesman, but the car's each had the same mileage and price...the only difference were those that I listed.
I brought the car in for service and Mark helped me quite a bit, showing me different features on the car, putting the plates on for free, and even ordering a few things.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carson Bryant

My Review of Jaguar Houston North:
I rate this dealership high mostly because of its employee, CARSON BRYANT. He has been simply exceptional.
My husband & I first met Carson in January 2008 at his initial dealership, Land Rover Houston (Old Katy road). We purchased a 2008 Range Rover HSE. Carson was helpful in not only the purchasing process but in the after-sales services. He scheduled time to come over to our home to conduct a quick 101 on the basic use of the features and setting up the bluetooth functionality with our phones.
In September 2009 when we decided to upgrade to the 2010 model, we sought Carson. Even though he had moved to a dealership 45 mins away from our home, we felt very comfortable going there to clinch the deal. As was expected, we received the same exceptional service.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stuart Adams

My Review of Jaguar Houston North:
In my car search I visited a number of dealers - Mercedes, BMW, Audi, VW, Porsche etc etc. I did not find anyone who was friendlier and better than Stuart and Jaguar of Houston North. They provided me the best customer service -- honest, straightforward and ultimately provided the best deal possible. I am recommending to my partners that their next purchase be from this dealership.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Nikki Mojica and Rebecca White

My Review of Jaguar Houston North:
Honestly the best car buying experience of my life. We drove 17 1/2 hours to buy a car for my daughter's 16th birthday. The experience of buying a car from them made it worth every second of the drive.









Thank you Nikki and Rebecca!

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