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Jaguar Land Rover San Juan

San Juan, TX

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88 Reviews

601 E Expy 83

San Juan, TX

78589

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Showing 88 reviews

August 28, 2023

I was visiting from out of town and needed service, everyone was helpful and polite. Better than my local dealership More

by romanv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 29, 2023 -

Jaguar Land Rover San Juan responded

We're glad to know our team at Jaguar San Juan was able to provide you with a positive experience during your visit. We strive for excellent service, no matter where our customers are from! Safe travels and we hope to see you again soon.

May 03, 2023

Our first Land Rover and our last. The quality of these vehicles is subpar. We only have 25,000 miles on our Velar and it has been in the shop several times. Now, this dealership had d More

by joeycano01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Robertson, Annabelle Garcia, Mike Pena, Roy Diaz, Victor Mendoza, Sergio Villareal, Maria Curiel
March 15, 2023

Worst experience with the service department. Took my range-rover for service and when I went to pick it up the technician had scratch screen. When I told them it wasn't like that they blamed me More

by Antonio lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maria Curiel
December 24, 2021

Terrible experience! Will never consider or even recommend purchasing with this dealership. After hours of trying to finalize a deal with a new vehicle, I was told the vehicle had been sold to anoth More

by Brendagarza0307
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JC Moreno ??????????, Victor Silva
November 26, 2021

Purchased a 2022 range rover sport in July. Spent over 100k on vehicle. Been in the the shop for the last month. Extremely unhappy with service. No expected date for return of vehicle from service departm More

by msc
Recommend Dealer
No
Employees Worked With
service department
September 05, 2021

Worst Customer service!!!!! Took my Jaguar F-pace for an oil change and my sunglasses were Stolen. Call to complain and Lady in the phone told me your wasting your time with me complaining you need to speak More

by e.mirola
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Robertson
June 26, 2020

They have the WORST customer service at this dealership. I wouldn’t even give them one star! They are always rushed and misinformed. It is always terrible. My next car will definitely not be bought at this More

by Angr03
Recommend Dealer
No
Employees Worked With
Annabelle Garcia
June 13, 2020

I was helped by Efrain Ameca a reliable Sales associate, overall Excellent service & professional environment followed with dedicated staff who want to help you find the best deal for your business, custome More

by Mendozaalf
Recommend Dealer
Yes
Employees Worked With
Victor helped with tech (956) 573-1652 , Amy Martinez, Rigo Heredia, Efrain Ameca
May 29, 2020

My last service was excellent. I requested new tires last minute and was accommodated. The car ready when promised and was spotless. It has never been that clean since I have owned it. Thanks More

by Michael Evans
Recommend Dealer
Yes
Employees Worked With
Richard Robertson, Annabelle Garcia
May 11, 2020

New car buy Dealership is awesome. Humberto found the perfect new car for my wife and I. We have always received great service on our first Landrover at San Jua More

by Asjpi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annabelle Garcia, Humberto Orezza
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