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Jaguar Land Rover St. Petersburg
St Petersburg, FL
2,047 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,047 reviews
August 11, 2017
Outstanding Customer Service Ginger was very nice and showed outstanding customer service! She was very knowledgeable and really helped me to narrow down my vehicle choice! She re Ginger was very nice and showed outstanding customer service! She was very knowledgeable and really helped me to narrow down my vehicle choice! She represents the Jaguar brand very well!! More
by CC
Employees Worked With
Ginger Pitesa
Helpful August 08, 2017
Professional & friendly Rick was professional & friendly. He was willing to answer my questions and took the time to explain further if needed. He is an asset to your company Rick was professional & friendly. He was willing to answer my questions and took the time to explain further if needed. He is an asset to your company. More
by Morris.D0423
Employees Worked With
Rick Anderson
August 07, 2017
Started out bumpy On July 17 I brought my brand new F-pace into the service department as it was leaking small droplets of water inside the vehicle after it rained. I On July 17 I brought my brand new F-pace into the service department as it was leaking small droplets of water inside the vehicle after it rained. I initially made contact with the service advisor Rick Anderson who was very nice and polite. He told me he would fix the vehicle and he would keep me updated on the vehicles progress. Little did I know that keeping updated required me calling for updates more then receiving calls of the updates. Every update was an excuse on why the vehicle was not being repaired. The excuses continued for an entire week. The excuses ranged from people being on vacation, people in training, to this is a new problem we are not familiar with. On July 24 I called in the afternoon for an update and once again told the vehicle had not been repaired and again given another possible date of completion. After reaching my wits end on Tuesday I called and ask for the service manager but was never routed to her I was always routed back to my service advisor Anderson. On July 26 my husband emailed the service manager, Karen. This is when the entire experience turned positive. Karen responded to my husband's email within minutes of him sending it. When she called she was extremely knowledgeable about the problem with our vehicle and she explained that there was a communication break down between the service department and body shop thus why the vehicle had not been repaired. Finally, we were speaking to a straight shooter. Karen explained what was going to happen to the vehicle and she gave us a date of the repairs being completed. She kept us in the loop personally via phone calls so we knew what was taking and we had our vehicle back in 2 days as she promised. This experience was very frustrating until Karen became involved in the process. I can not thank her enough for her assistance and had she not gotten involved they would probably still have our vehicle. Based on her commitment and truthfulness I would recommend Crown as I know if there is a problem with the service advisor she will take care of the issue if brought to her attention. More
by mnytalks1
Employees Worked With
Rick Anderson, Karen Cavanaugh
August 05, 2017
Ginger was great! Ginger is a great sales person! She knows her product and loves what she does .. She made our experience of test driving several Jaguars .. fun and en Ginger is a great sales person! She knows her product and loves what she does .. She made our experience of test driving several Jaguars .. fun and enlightening !!!! Looking forward to our purchase !! More
by marybeegirl
Employees Worked With
Ginger Pitesa
August 04, 2017
Wonderful buying experience It was a pleasure doing business with Ginger Falls. We had no trouble getting our dream car (Jaguar F-Pace 2018), She made sure all our specifications It was a pleasure doing business with Ginger Falls. We had no trouble getting our dream car (Jaguar F-Pace 2018), She made sure all our specifications were met. She even drove 2 hrs to deliver it personally to our residence. No other agent followed up with us like her and gave us a very good deal hence we decided to give her the business. Fantastic sales agent. More
by rajulan
Employees Worked With
Ginger Pitesa
August 04, 2017
A very good experience Buying a new car can be a trial and a drawn-out experience; this was neither. The F Pace exceeded my expectations in all ways. Buying a new car can be a trial and a drawn-out experience; this was neither. The F Pace exceeded my expectations in all ways. More
by Canberra9
August 02, 2017
Great experience Fantastic experience obtaining a lease on a F-Pace! Worked with Dain Carlson throughout the process and he is very professional and helpful. Would hig Fantastic experience obtaining a lease on a F-Pace! Worked with Dain Carlson throughout the process and he is very professional and helpful. Would highly recommend! More
by Bakers
Employees Worked With
Dain Carlson
August 02, 2017
Not Like Any Other Car Buying Experience Bud Hawkins @ Crown Jaguar is one of a kind, and hopefully the new model for a pleasurable auto purchase experience. Unbelivably personal, knowledgea Bud Hawkins @ Crown Jaguar is one of a kind, and hopefully the new model for a pleasurable auto purchase experience. Unbelivably personal, knowledgeable, not phony, accommodating, not pushy, and too many more accolades to list. This guy is a walking Jaguar encyclopedia. I have always dreaded purchasing a new car because of the game playing at 99% of dealers, not happening here. If you really want a Jag you need to see Bud. More
by Mark C Todsen
August 02, 2017
Professional experience I worked with Dain Carlson and it was one of the best car buying experiences I have ever had. He was professional, knowledgeable, and had us in and ou I worked with Dain Carlson and it was one of the best car buying experiences I have ever had. He was professional, knowledgeable, and had us in and out in no time. I highly recommend Crown Jag and Dain in particular. More
by harry
Employees Worked With
Dain Carlson
August 01, 2017
Friendly Staff No pressure and very knowledgeable staff. Ask for Bill Martin. I was welcomed with a smile from all. When the deal was done Mr. Martin sat with me i No pressure and very knowledgeable staff. Ask for Bill Martin. I was welcomed with a smile from all. When the deal was done Mr. Martin sat with me in the car and went through every feature. More
by Presice
Employees Worked With
William Martin
