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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,091 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,091 reviews
Verified Customer
November 28, 2025
I just wanted it fixed. I left it and was called the next day and told we've got a truck ready for you. Since it was a warranty issue they didn't call for approval. They j I left it and was called the next day and told we've got a truck ready for you. Since it was a warranty issue they didn't call for approval. They just fixed it. More
by bobboston1216
Employees Worked With
November 25, 2025
Buying my new vehicle was easy. I really appreciated that they didn’t try to add things on to my purchase or sell me warranties, service plans. I really appreciated that they didn’t try to add things on to my purchase or sell me warranties, service plans. More
by michellenthomason
Employees Worked With
November 25, 2025
Chad Huddleston and Mike Wheat were so helpful! Made the process quick and easy! Will come back, for sure! Made the process quick and easy! Will come back, for sure! More
by kcooper1206
November 23, 2025
they did a oil change no hard service was performed so there is not a lot to say there is not a lot to say More
by MSWINKLER
Employees Worked With
November 23, 2025
Marty was phenomenal to deal with and an even better person to talk to. He made things so easy and helped me out every step of the way. I will be sending more people to him in the future. person to talk to. He made things so easy and helped me out every step of the way. I will be sending more people to him in the future. More
by Roy Valenzuela
Employees Worked With
Marty Mitchell
November 23, 2025
I had a great experience with the sales department. My salesman made sure i was taken care of and the service girl at checkout was great too. My salesman made sure i was taken care of and the service girl at checkout was great too. More
by DAWNAMY29
Employees Worked With
November 23, 2025
Easy to work with and very patient. Appreciate the customer service. Wil use again for next vehicle Appreciate the customer service. Wil use again for next vehicle More
by jonedavidson
November 22, 2025
Always have had a good experience with the service advisors and they have delivered on the times and prices quoted. advisors and they have delivered on the times and prices quoted. More
by TA6PPC
Employees Worked With
November 21, 2025
AWESOME! NEVER HAD A BETTER EXPERIENCE. PROFESSIONAL, COURTEOUS, DID ALL THEY COULD TO MAKE MY EXPERIENCE THE BEST. NEVER HAD A BETTER EXPERIENCE. PROFESSIONAL, COURTEOUS, DID ALL THEY COULD TO MAKE MY EXPERIENCE THE BEST. More
by jsifford45
